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Bluetooth Driver Help

Anonymous
2021-07-21T17:46:04+00:00

So, my Bluetooth driver was having problems when connecting a controller, after connecting I would be fine and do my own thing for a while, next thing I know the connection stops working and I could no longer turn bluetooth on or off. So I check the bluetooth drivers and the details showed something like "Windows has disabled this due to problems" So I uninstalled the drivers and let windows re-install them but now nothing will connect through bluetooth. I checked the Official site for my pc manufacturer and there wasn't any recent drivers. I have an Asus G75V Laptop with windows 10.

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2021-07-21T22:28:48+00:00

I recommend that you repair Windows completely, before copying your personal files.

Microsoft Official. Windows 10 media creation tool.

https://www.microsoft.com/en-us/software-downlo...

See here the correct way to recover your files when repairing Windows:

https://www.ubackup.com/windows-10/reinstall-wi...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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Anonymous
2021-07-21T18:20:56+00:00

Hi, I'm Ana M., an Independent Advisor. I would love to help you today.

Run the troubleshooter for Bluetooth.

Go to Settings - Updates & Security - Troubleshoot. Click on Bluetooth under Find and fix other problems. Follow the on-screen instructions.

https://support.microsoft.com/en-us/help/402622...

https://support.microsoft.com/en-us/help/15290/...

Try to update the Bluetooth drivers

https://support.microsoft.com/en-us/help/402844...

Try using SFC.

Press the Start key and type the word CMD, right click on the command prompt and select Run as administrator, enter the following commands one by one followed by the Enter key:

•- DISM.exe /Online /Cleanup-image /Scanhealth

•- DISM.exe /Online /Cleanup-image /Restorehealth

•- DISM.exe /Online /Cleanup-image /startcomponentcleanup

•- sfc /scannow

.- Then restart the computer.

https://support.microsoft.com/en-us/help/929833...

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7 additional answers

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  1. Anonymous
    2021-07-21T19:26:00+00:00

    I have tried to update the drivers and I used the troubleshooter. I will try these commands in command prompt to see if they work.

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  2. Anonymous
    2021-07-21T19:23:37+00:00

    So I activated allow Bluetooth devices to find this PC but nothing is popping up for add a device through Bluetooth. About the questions Yes, Bluetooth is in the device manager. I have tried turning off and on Bluetooth to no avail. I have also tried the troubleshooter but got the same result.

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  3. Anonymous
    2021-07-21T17:58:32+00:00

    Is Bluetooth showing in Device Manager? Is Bluetooth turned on? What have you tried in Settings>Devices>Bluetooth? How about options on the right side of the screen?

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