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Running PC Health Check asking for the account password (fine) ...then a Windows password? I have no idea about - where do I find that?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Stef,
Please try rebooting your PC, then try running the tool again. You can also verify your account in the Windows settings account section. Press Windows key + I then go to Account > You info. In the right pane click Verify. Once done verifying, run the PC Health check tool.
Best regards,
Van
after entering the windows password - OOPS something went wrong! (twice)
seriously what is this?
Hi Stef,
Kindly open the User account, press Windows key + r then type netplwiz then press enter. highlight your local account then click reset password. You should be able to reset the password without the old password. Note: make sure that the account your using has admin rights.
If you can't change the password using your current account. You can try using the built-in Administrator account to reset the local account password.
Best regards,
Van
Local password is PIN - .. and I am not sure there is another password even it shows me "wrong password" (windows password) .. there is no way to reset it without knowing the old password I don't know.
sounds like catch 22, no?!
Hi, I am Van. I'm an Independent Advisor and a Windows user like you. I'll be glad to help you today.
This means that it is asking for the current local password. If you didn't set up any local account. Just leave it blank and click next when it asks for the current Windows password. It should let you pass through it and continue the process.
Best regards,
Van
