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Startup error

Anonymous
2021-06-14T22:11:57+00:00

Pressing any key after this results in a black screen with the mouse. I have tried pressing start, removing battery and cltr alt delete returns to black screen. Waiting in black screen eventually goes back to this screen

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

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  1. Anonymous
    2021-06-14T22:44:54+00:00

    Hi, I'm Ana M., an Independent Advisor. I would love to help you today.

    Try entering Safe Mode to repair Windows.

    Check this link in the Option (From a black or black screen)

    https://support.microsoft.com/en-us/windows/sta...

    If you can't restore Windows after performing the previous steps.

    You can repair Windows download the ISO:

    I recommend you borrow a PC to create a USB to repair Windows

    You can repair Windows to download the ISO:

    https://www.microsoft.com/en-us/software-downlo...

    https://www.ubackup.com/windows-10/reinstall-wi...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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