Windows - Application Error

Question

Hey everyone. I've been having this issue where everytime I boot up my desktop, I get a popup that says "The instruction at 0x749c5d81 referenced memory at 0x749c5d81. The memory could not be written".

I've been on a few forums to try and find a solution, more precisely this one : win 10 explorer.exe error . But nothing has worked thus far.

I ran a memory diagnostic and nothing came up, as well as a cmd prompt solution. Nothing worked.

I am now wondering if there actually is a way to fix this issue, although it isn't urgent as it doesn't impact the use of my computer.

Thanks in advance.

I will link here a few images so you can better understand:

Answer 1

This error suggests poorly written software (or malware).

What happened to your system shortly before this problem started?

What antimalware software are you using, and is your subscription current?

There are two general methods for diagnosing errors that appear when Windows starts.

1.  Download and run Autoruns:  https://docs.microsoft.com/en-us/sysinternals/downloads/autoruns

When the scan completes (Ready will appear at the lower left of the Autoruns window), select the "Logon" tab.

Carefully review each item.  If you don't recognize something, right-click it and select "Search Online."  If the online search doesn't help you understand what the item is, or if you believe an item is suspicious, make a note of the item's name and its "Image Path" so you can report that information in your Reply here.

Please read through the entire Logon tab and collect the information from all unknown or suspicious items before reporting them in your Reply here rather than having multiple replies.  One easy way to do this is to open a Notepad window, then right-click on a suspicious item in Autoruns, select Copy, and then Paste into the Notepad window.  When you're done, just Select All (CTRL+A) in the Notepad window, Copy (CTRL+C), and Paste (CTRL+V) into your Reply.

If you discover an item that you're sure doesn't belong, just clear the checkbox and the left end of the line.  This will prevent the item from starting when Windows starts, but will allow you to reinstate the item's startup status (if you were wrong about it) simply by re-running Autoruns and checking the box.

2.  Using Autoruns is an attempt to analyze startup items and determine which one is causing the error.  You can also approach this using a more brute force method:  using the "Clean Boot" method as follows.  This is generally effective but very tedious (as you will see below).

• Click Start, type msconfig in the Search box, and press Enter
• When the System Configuration utility (msconfig.exe) opens, select the "Startup" tab and click "Disable All."
• Select the "Services" tab, click to check the box next to "Hide all Microsoft services," and then click "Disable All."
• Click OK and "Reboot now."

Hopefully, the error will not appear when Windows restarts.  Assuming that to be the case, re-run msconfig, select the "Services" tab, and click "Enable All."  Once again, click OK and "Reboot now."  (If the error DOES appear at this point, your problem is more difficult than the usual situation, and "Clean Boot" will not help.  Run msconfig, select "Normal startup" on the "General" tab, reboot, and come back here and describe what happened.)

If the error does NOT appear this time, you know that the problem is not caused by a system service but rather by one of the startup items,  In this case, you can leave the system services all enabled.

On the other hand if the error DOES appear this time, the problem is caused by one of the services and you now have to determine which one.  To do this, run msconfig, go to the "Services" tab, and re-enable half of the services.  I suggest ordering the list alphabetically (this should already be the case, but if not, click on "Service" in the header row of the table) to help with this.

When you restart this time, if the error appears, you know that it is caused by one of the services you had re-enabled; if it does not appear, you know that it is caused by one of the services that you left disabled.

Narrow things down by half and rebooting until you isolate the problem service.

If the problem was not caused by a system service (and thus you had re-enabled all of them), follow the same process with the startup items.  That is, disable half, reboot, and check for the error.  Repeat until the problem startup item is identified.

Answer 2

Hey LemP!

So I did as you said and ran Autorun.

I got a few errors (as shown below). I didn't quite understand everything you explained, but what i did is that I payed attention to the errors that popped up. I deleted all files related to said errors and uninstalled all applications related.

I then restarted my computer and reinstalled every program. After a last reboot, the error didn't pop up anymore.

Thanks for the help!

Answer 3

Congratulations!

Just a guess, but my bet is that the problem was caused by whatever is associated with uTorrent.

Do you really need Java?  Most security experts suggest uninstalling Java, especially all old versions of Java.

Go here and click the big red button:  https://www.java.com/en/download/uninstalltool.jsp

This will download JavaUninstallTool.exe.  After the download completes, run the tool.  The tool will check for Java and if you have obsolete versions it will uninstall them.  

Most modern browsers, including Chrome and Firefox, will not run Java.  However, if you really need Java (and most home computers no longer do), the tool should offer to install the latest version (if it is not already installed).  Or you can get the appropriate installer here:  https://www.java.com/en/download/manual.jsp

However, if I were you, I'd uninstall all versions of Java and only reinstall the latest version if you run into a problem with a particular application program that you use or website that you must visit.

If for some reason all you have is the Java Updater and you can't uninstall it because there is no entry in the list of installed programs, you can delete (or disable) it in Autoruns.