Microsoft Store Install Button Simply Doesn't Work With Game pass Games Only

Question

Recently, Only for Microsoft store I have not been able to download any game pass games at all but all other games work fine. I have the ultimate game pass.

I have tried

-Windows Powershell

-WSRESET

-Restarting Computer

-Logging out of Microsoft Store & back in

-Installing XBOX beta & deleting it & installing it

-Task Manager

-Resetting time zone

Please help me fix this.

Video Demonstration https://youtu.be/X0uG1_wrX8k

Answer 1

Here is the image you have requested.

Answer 2

So on your PC you need to make sure the

game pass ultimate account is signed into the

Microsoft store app, You might want to try installing the

xbox(beta) app on windows as well and try downloading from there.

Not all of the game pass games between Xbox and PC are the same, the xbox(beta) app will show you all the available and installed windows game pass games

More here: https://xbox-forums.com/threads/unknown-availab...

Have you tried reinstalling Gaming Services:

https://answers.microsoft.com/en-us/windows/for...

Can you download files to the same drive? Is it formatted NTFS? If possible can you try moving the data off to wipe and reformat:

https://www.tenforums.com/tutorials/85819-erase...

https://www.windowscentral.com/how-format-new-h...

Did you Repair and Reset all Xbox listings in Settings > Apps > Apps & Features > Xbox > Advanced Options?

If nothing else works then we can try the Store repairs that may fix this. Make sure you've completed every fix provided, including multiple fixes given in each tutorial link. If you'll report back results then I'll know better what to suggest next.

Answer 3

What is the exact full error wording and number? Can you post a screenshot so we can see what you're seeing. Here's how: http://windows.microsoft.com/en-us/windows-10/o.... Attach using Attach Image button in reply box.

Did the Game Pass every work correctly to install games? If so See if you can System Restore to a point before the problem started:

https://www.windowscentral.com/how-use-system-r...

System Restore is your first line of defense and can take you back to a point before a problem began. If it doesn't help then you can undo it. Read about it first in the tutorial above and then try restoring to just before this started. If System Restore is not enabled on C drive do that now so it's available in the future.

If the problem repeats or System Restore doesn't work then check which Windows Updates were installed at Settings > Update & Security > Windows Updates > Update History, uninstall them there or System Restore again, then immediately check for and block the Updates with the Hide Updates tool explained here: https://www.tenforums.com/tutorials/8280-hide-s...

Answer 4

I have tried to do all of these but none of them could fix my problem so I have installed the Xbox app doing what the websites had of told me to. Whenever I try to install a game, it simply quotes "0 Unknown Drive" and it appears to be a slightly common issue, I have not yet found a fix for it though. Thank you for your help.

Answer 5

Hi JB. I'm Greg, an Independent Advisor.

For Game Pass games will not install:

https://www.maketecheasier.com/xbox-game-pass-f...

https://www.trueachievements.com/n38395/xbox-ga...

https://flightsimulator.zendesk.com/hc/en-us/ar...

https://www.theverge.com/2019/8/12/20797760/how...

https://www.fileinspect.com/blog/cant-install-g...

https://www.reddit.com/r/XboxGamePass/comments/...

https://www.reddit.com/r/XboxGamePass/comments/...

https://answers.microsoft.com/en-us/xbox/forum/...

https://www.reddit.com/r/XboxGamePass/comments/...

https://www.thewindowsclub.com/cant-install-gam... (Avoid ad links which intrude into editorial copy, especially avoid Restoro and Reimage ads)

https://answers.microsoft.com/en-us/xbox/forum/...

https://www.reddit.com/r/theouterworlds/comment...

If problems persist contact Xbox Support here:

https://beta.support.xbox.com/contact-us

Feel free to ask any questions. Based on the results you post back I may have other suggestions if necessary.

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