Hi,
Thank you for writing to Microsoft Community Forums.
To get better clarity, please let us know:
- Are you facing any issues with sound on your computer?
- Do you receive any error message/code?
- What is the make and model of the computer?
- Are you aware of any changes made to the computer prior to this issue?
- Which build version of Windows 10 is installed on the computer? Refer Which version of Windows operating system am I running?
It would be great if you can share a screenshot of Device Manager, so that I can have a closer look at the issue. To open Device Manager, press Windows logo key + X and select Device Manager. Please refer how to include a screenshot in your postto upload the screenshot.
Note: Make sure you don’t capture any personal information while taking the screenshot.
Please reply with more information on the issue to assist you further.
Regards,
Nikhar Khare
Microsoft Community - Moderator