my camera isnt working

Question

my camera isnt working although it is an in built camera ,when I open the camera app it says we cant find your camera make sure its connected and is not blocked by an antivirus software and it also has an error code; 0*A00F4244<NoCamerasAreAttached>

Answer 1

Hi,

Thank you for writing to Microsoft Community Forums.

I appreciate the efforts taken by you in resolving the issue. I understand that you receive an error, ‘0xA00F4244’ when accessing the Camera. I’ll certainly assist you with the issue.

However, please let us know:

1.     Does this issue occur only in Windows Camera application?

2.     Which build version of Windows 10 is installed on the computer? Refer Which version of Windows operating system am I running?

I would suggest you to refer the troubleshooting steps mentioned below and see if that helps:

1.     Type Get Help app in the search bar on the Taskbar and open app.

2.     Type camera not working 0xA00f4244 in the Get help app and select Device Camera Troubleshooting.

3.     Follow the on-screen instructions and complete the process.

For additional information, see Camera doesn't work in Windows 10.

Let us know how it goes.

Regards,

Nikhar Khare

Microsoft Community – Moderator

Answer 2

Good Day SamreenAmin,

My name is Carlo, I'm an Independent Advisor and community member like you.

I am also using Windows 10 pc. Let us work together to sort this out.

Here's the steps you can try.

-Press Windows key + X

-Go to Device Manager

-Expand the Camera or Imaging Device

-Look for Camera driver that was installed

-Right click and Update

-Look for "Browse my computer for driver

-Let me pick drivers available drivers

-Choose an old driver and use it.

-Press Windows key + X

-Go to Settings

-Click Apps then Apps and Features

-Look for the Camera App and click it

-Click Advance Options

-Scroll down and Reset the camera.

Allow apps to access the camera.

Go to Start > Settings > Privacy > Camera.

Choose your preferred setting for Allow apps to access your camera.

Under Choose which apps can access your camera, turn the individual settings for apps On or Off.

Restart your computer and test the camera.

If issue persist, let's download the updated driver

What is the exact model of your computer?

To check the system model proceed with these steps.

-Press Windows key + R

-Type msinfo32 and hit enter.

-Look for the System Model and manufacturer post it here.

I hope the information above helps. Please let me know how it goes.

Have a wonderful day ahead and stay safe.

Sincerely,

Carlo T.