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Audio Problem

Anonymous
2021-07-17T13:08:38+00:00

Hi, I’m currently using Acer Swift 3x and it’s using windows 10. I recently did a factory restart because my laptop crashed. When I tried to set up my laptop, the audio didn’t work. There was no sound coming out of it. The audio drivers in the laptop is up to date, the laptop isn’t on mute and the source of the speaker showed that it was using the audio driver. I’m using Realtek as my audio driver.

Currently, I’m trying to fix it through the BIOS but it’s not showing the Front Panel Audio in the advance setting. Can someone please help me? I have a very important exam coming up this Tuesday😭😭😭😭

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2021-07-17T13:42:11+00:00

    Good Day Nursuhailasaifuddin,

    My name is Carlo, I'm an Independent Advisor and community member like you.

    I am also using Windows 10 pc. Let us work together to sort this out.

    Here's the steps you can try.

    -Press Windows key + X

    -Go to Settings

    -Click Update and Security

    -Click Troubleshooter then Additional troubleshooter.

    -Look for Playing Audio and run the troubleshooter.

    Once done proceed with these steps.

    -Press Windows key + X

    -Go to Device Manager

    -Expand the Sound and Video Game Controllers

    -Look for Audio driver that was installed

    -Right click and Update

    -Look for "Browse my computer for driver

    -Let me pick drivers available drivers

    -Choose an old driver and use it.

    -Go to Control Panel

    -In Control Panel, select Large icons from the View by drop down menu.

    -Select Sound.

    -Select the Playback tab

    -Right click the Speakers and click Enable.

    -Right-click it again and select Set as Default Device.

    -Right click Speakers and click Properties.

    -Click the Levels tab, then drag the volume slider towards the largest value.

    -Click on Advance Tab

    -Uncheck the box to "Allow Application to take exclusive controls on this device"

    -Click OK.

    Restart your computer and test the audio.

    If issue persist, let's download the updated driver

    What is the exact model of your Acer computer?

    To check the system model proceed with these steps.

    -Press Windows key + R

    -Type msinfo32 and hit enter.

    -Look for the System Model and post it here.

    I hope the information above helps. Please let me know how it goes.

    Have a wonderful day ahead and stay safe.

    Sincerely,

    Carlo T.

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