Unknown charge

Question

I have a charge on my credit card for $96 from Microsoft & can't find out what it's for. When I click to see the receipt it says the receipt's not available. The only information I have is that this will appear on the statement: MSFT E0200E0031. Every 800# that I call refers me to a website where I can't get any information.

Answer 1

I have a charge on my credit card for $96 from Microsoft & can't find out what it's for. When I click to see the receipt it says the receipt's not available. The only information I have is that this will appear on the statement: MSFT E0200E0031. Every 800# that I call refers me to a website where I can't get any information.

How to investigate a billing charge from Microsoft or MSbill.info

https://support.microsoft.com/en-us/account-billing/how-to-investigate-a-billing-charge-from-microsoft-or-msbill-info-398c5328-364c-d5e4-ea8f-f5ad60562a93 

It is reported to be very difficult to reach Store support by phone at present, but this article will help you find the phone number.

Microsoft Store Support

https://support.microsoft.com/en-us/account-billing/contact-microsoft-store-support-4f615f2a-6bbd-fd69-6695-ae213d63eef0 

You will be sent first to the Virtual Agent. You may have to tell the Virtual Agent several times that you want to speak to an agent.

Don