Black screen while restarting!

Question

So whenever I am restarting my pc I get a black screen(No Cursor) which is not going away. I have to switch it off and then again boot my pc and that is working fine . But the pc is not able to restart is there any fix??

Answer 1

Hi ArpitBisht-

Glad to know that the issue is fixed. Hope it will continuously works fine on your end.

Have a blessed weekend!

Regards.

Kevin B.

Answer 2

Just cleaned the ram and reinstalled it, issue is gone for now!!

Answer 3

Hi ArpitBisht-

I'm Kevin B. Independent Advisor and a Windows user like you. I do apologize for the inconvenience, let me help you sort things out.

When does the issue started ? Is there any changes happened on your device that might trigger the concern?

Run a system file checker to verify the integrity of windows system files on your computer making sure that there are no corrupted files on your windows.

Perform SFC Scan and Repair Windows Image

-This process will perform scan for any corrupted system files or integrity violation and will attempt to repair it along with the Windows Image.

1. Open command prompt with administrator access
2. Type each command below and wait until scan is completed.

SFC /scannow

DISM /Online /Cleanup-Image /CheckHealth

DISM /Online /Cleanup-Image /ScanHealth

DISM /Online /Cleanup-Image /RestoreHealth

Quick note: While the command is running, it's expected to see the process stuck at 20 or 40 percent. After a few minutes, the process will complete successfully.

Once you complete the steps, the Deployment Image Servicing and Management tool will connect to the Windows Update servers to download and replace any damaged files in the local image for Windows 10 as necessary.

3. Close the command prompt.

If the issue persist try to unplug all the cables connected on your device and wait for at least 30 seconds and plug it back. Turn on your PC again and restart it and check if it will address the concern.

Regards.

Kevin B.

Independent Advisor