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Anonymous
2021-07-25T18:07:38+00:00

Problem Event Name: LiveKernelEvent

Code: 117

Parameter 1: ffffb20a680a7010

Parameter 2: fffff8042f0e1764

Parameter 3: 0

Parameter 4: 528

OS Version: 10.0.19042.2.0.0.768.101

Hello i can get upto 360 fps on fortnite gta and csgo and other high powerful games but for some reason roblox crashes me and my computer

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-07-25T20:30:49+00:00

    Dear ᴍᴏɴᴋᴇʏʙᴏɪɪɪAlfie

    Thanks for reaching out! I'm an Independent Advisor and a Microsoft user like you. I will be happy to assist you in this regard.

    Depending on the crash report you have sent, it indicates Problem Event Name: LiveKernelEvent Code: 117, which can be seen via the Event Viewer logs after a system crash on Windows systems. The crash occurs when the OS stops working correctly, forcing it to crash

    Also, the file that forced the Windows system to crash is RobloxPlayerBeta.exe.

    However, follow the instructions provided in the links below to fix the issue:

    https://answers.microsoft.com/en-us/windows/for...

    https://answers.microsoft.com/en-us/windows/for...

    https://www.drivereasy.com/knowledge/how-to-fix... (Avoid downloading any suggested third-party tools)

    https://en.help.roblox.com/hc/en-us/articles/20...

    https://computersluggish.com/windows-tutorials/...

    https://www.getdroidtips.com/fix-roblox-keeps-c...

    Please let me know if you need further assistance and keep me updated.

    ____________________________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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  2. Anonymous
    2021-07-25T18:08:05+00:00

    A problem caused this program to stop interacting with Windows.

    Faulting Application Path: C:\Users\kez17\AppData\Local\Roblox\Versions\version-f98ef77f473148f6\RobloxPlayerBeta.exe

    Problem signature

    Problem Event Name: AppHangB1

    Application Name: RobloxPlayerBeta.exe

    Application Version: 0.487.0.33552

    Application Timestamp: 11eb3d3f

    Hang Signature: 88cb

    Hang Type: 134217728

    OS Version: 10.0.19042.2.0.0.768.101

    Locale ID: 2057

    Additional Hang Signature 1: 88cb758aa8c76b5d7e571963cc67386c

    Additional Hang Signature 2: b551

    Additional Hang Signature 3: b55175c66caf1ea0dacca874643583cc

    Additional Hang Signature 4: 88cb

    Additional Hang Signature 5: 88cb758aa8c76b5d7e571963cc67386c

    Additional Hang Signature 6: b551

    Additional Hang Signature 7: b55175c66caf1ea0dacca874643583cc

    Extra information about the problem

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