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Screen resolution changed since update

Anonymous
2021-06-16T07:26:33+00:00

After a recent update my screen resolution has changed and no matter what I have tried nothing has helped to return it to normal. Any suggestions gratefully accepted

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2021-06-16T08:02:33+00:00

    Good Day KathrynCheno,

    My name is Carlo, I'm an Independent Advisor and community member like you.

    I am also using Windows 10 pc. Let us work together to sort this out.

    What is the screen resolution that was set in your device at the moment?

    Can you please check.

    What is the issue you are experiencing with the resolution is it blurry ?

    -Press Windows key + X

    -Go to Settings

    -Click System

    -Go to Display

    -Under Display Resolution can you change it to the recommended display

    resolution.

    -Press Windows key + X

    -Go to Device Manager

    -Expand the Display Adapters

    -Look for Display driver that was installed

    -Right click and Update

    -Look for "Browse my computer for driver

    -Let me pick drivers available drivers

    -Choose an old driver and use it.

    Restart your computer and check the display.

    If issue persist, let's download the updated display driver

    What is the exact model of your computer?

    To check the system model proceed with these steps.

    -Press Windows key + R

    -Type msinfo32 and hit enter.

    -Look for the System Model and post it here.

    I hope the information above helps. Please let me know how it goes.

    Have a wonderful day ahead and stay safe.

    Sincerely,

    Carlo T.

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