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Why does my pc shut down whenever I connect my keyboard? I tried anti-virus, still didn't work.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Steven
How are you? I hope you are doing good.
Welcome to Microsoft Community. I am Juliet, an independent advisor. It's my pleasure to help you today. I know how frustrating this may be for you but I'll do my very best to help you :)
I would suggest you try to Clean Boot
here's how to Clean Boot in Windows 10:
https://support.microsoft.com/en-us/topic/how-t...
I hope it helps! Let me know the results
