I keep getting error codes, can't run as administrator and can't use any of the functions/commands.

Question

Can anyone help, with my situation. Ran Norton and found a virus, it's been deleted. I still can't open up the store, Run As Administrator doesn't work. I keep getting the error codes for a few apps. Task Manager won't open, nothing. The only time I can get something done is in Safe Mode, but that's the furthest I've gotten.

Answer 1

I've tried, but it either says, "ran into a problem" or "Do not have permission." I'm on a laptop, I tried to create a new user and it still will say the first thing. I'm at a stand still at this point. I can't seem to bypass either.

Answer 2

Looks like you will need to "reset your PC" as the above steps didn't work. Please refer to the following guide and make sure to back up any data that you need to save.

https://support.microsoft.com/en-us/windows/how...

Answer 3

Even thought I am administrator, it's not allowing me to use Run As Admin. I can't even create a new user, it says "something went wrong."

Answer 4

My name is Ru. I'm an Independent Advisor and I'll be glad to help you today.

Let's do some system scans. They will look for any system corruption and will fix it.

Press Windows key and X key

Power menu will appear

Select Powershell(Admin)

Open it

NOTE:

Do one scan at a time.

Some of these scans will take some time to finish.

Type,

DISM /Online /Cleanup-Image /RestoreHealth

Hit Enter.

Type,

sfc /scannow

Hit Enter.

Type,

chkdsk /v /f /r C:

Hit Enter.

When asked to schedule it,

Type Y

Now type this to restart the system,

Shutdown /r