Constant blue screen with no solution

Question

I have been having blue screens for 2 weeks now, each caused by a different thing every time. I've run memory diagnostics, updates, tried updated drivers, gone over event viewer, and reliability history, I've run Driver Verifier, CheckHealths, ScanHealth, recovery image, SFC, and CHKDSKs and I've gotten nothing out of any of these. Here are some of the blue screens I've been able to take pictures of. I also have the memory.DMP file if people need it to help figure out what's going on. Please I need help.

Answer 1

You need to Zip up the contents of the folder (DMP files) and not the folder itself. If needed, copy the files to another location such as the Documents folder or Desktop and work on those copies.

Here to help,

Rob

Answer 2

I've tried to Zipp up the minidump folder to send, but it says I do not have permission to do that

Answer 3

Hi KayleighBezaire, I am Rob, an Independent Advisor not affiliated with Microsoft and a 15 time and dual award Microsoft MVP specializing in Windows troubleshooting and Bluescreen analysis. Please remember as independents we are not responsible for the development of Windows or the computer hardware and drivers. If you will work with me I will be here to help until the issue is resolved.

Please run Driver Verifier again and include the DMP file in the upload.

Troubleshoot blue screen errors <-- read this link

http://windows.microsoft.com/en-us/windows-10/t...

Look in C:\Windows for memory.dmp and in C:\Windows\minidump for xxxxxxxxx.dmp files.

We can analyze the DMP files if you make them available from the OneDrive or other file sharing sites (such as MediaFire). If you have problems uploading the minidumps copy them to the Desktop or the Documents folder and upload them from there.

One-Drive - Share files and folders and change permissions

http://windows.microsoft.com/en-us/onedrive/sha...

Upload photos and files

http://windows.microsoft.com/en-us/onedrive/add...

Zip or RAR the files then upload them - the Memory.DMP individually and/or minidumps up to the last 5 altogether.

Use OneDrive to upload collected files

https://support.microsoft.com/en-us/office/uplo...

Here to help,

Rob

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