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help with adding a hp laptop

Anonymous
2021-07-06T03:41:40+00:00

I need to add a hp laptop to my microsoft account. I am not sure where the serial number is. The laptop needs the password reset but unable to reset it until I can add it to my microsoft account. Please help

Windows for home | Previous Windows versions | Devices and drivers

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  1. @CmdrKeene 90,626 Reputation points Volunteer Moderator
    2021-07-06T18:29:05+00:00

    You must be able to login to a computer in order to add it to your account, that's the only way to add it (by logging into the computer). And do note that adding it to your Microsoft account won't allow you to reset the password anyway.

    If you don't know the computer's password, you can try the steps outlined here: Reset a Forgotten Windows Password

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