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BSOD 4a

Anonymous
2021-07-02T05:15:22+00:00

One after the other. First, Wifi driver. Then, Graphics. Tonight, the runner up is...

Problem signature

Problem Event Name: BlueScreen

Code: 4a

Parameter 1: 7ff97f56d4a4

Parameter 2: 2

Parameter 3: 0

Parameter 4: fffffd8d20517b80

OS version: 10_0_19043

Service Pack: 0_0

Product: 768_1

OS Version: 10.0.19043.2.0.0.768.101

Locale ID: 1033

Extra information about the problem

Bucket ID: RAISED_IRQL_FAULT_ArmourySocketServer.exe_ANALYSIS_INCONCLUSIVE!unknown_function

Here is the minidmp file,

https://1drv.ms/u/s!AjbEkLZTZEtShFrHIcQ_4InKFzdf?e=dGLnnC

I do hope these stop eventually.

Extra note: thanks in advance for helping.

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Sakiko 39,240 Reputation points Independent Advisor
    2021-07-02T18:52:26+00:00

    Ok, waiting for your feedback :D

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  2. Anonymous
    2021-07-02T18:49:44+00:00

    Ok, I was able to reinstall the latest drivers for my model. I will follow up when this issue persists. Thank you very much.

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  3. Sakiko 39,240 Reputation points Independent Advisor
    2021-07-02T16:45:53+00:00

    Please try to uninstall the drivers of all ASUS devices, and then reinstall the latest version. ASUS drivers might be the reason.

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  4. Anonymous
    2021-07-02T14:35:56+00:00

    Yes, my motherboard is an ASUS motherboard. If anything ASUS related, the drivers I'm seeing in device manager are Armoury Crate Control Interface, ASUS System Control Interface v3, ASUS Wireless Radio Control, and ASUS Precision Touchpad.

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  5. Sakiko 39,240 Reputation points Independent Advisor
    2021-07-02T06:20:28+00:00

    Hello, I'm independent advisor A&K. I'm glad to be able to help you.

    Your dump file shows that there is a problem with the ASUS driver. Is your motherboard ASUS? Is ASUS Control Center software installed?

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