Screen flickers when using mouse

Question

Hellow there, I have an issue with my Elightbook 8460 when touching touchpad/ external mouse screen is shaking and I cant do anything but when I leave it my pc stay normal

I opened it removing dust disconnecting the keyboard mouse but is not solve.

Any experience on this please...🙏🏾

Answer 1

Good Day Yudathade,

I appreciate your time getting back to this thread, I am so glad to know that it is working perfectly fine no, thank you for sharing this will help others in the community.

Have a wonderful day ahead and stay safe.

Sincerely,

Carlo T.

Answer 2

Good Day Yudathade,

My name is Carlo, I'm an Independent Advisor and community member like you.
I am also using Windows 10 pc. Let us work together to sort this out.

First unplug the mouse, use a different ports.

-Right click on the Taskbar
-Click Task Manager
-Look for Windows Explorer
-Right click and hit Restart.

Restart your computer using cleanboot.

Visit this link as reference.

https://support.microsoft.com/en-us/topic/how-t...

Once done restarting proceed with these steps.

-Press Windows key + X
-Go to Device Manager
-Expand the Display Adapter
-Look for Display driver that was installed
-Right click and Update

Restart your computer and check.

I hope the information above helps. Please let me know how it goes.
Have a wonderful day ahead and stay safe.

Sincerely,
Carlo T.

Thanks  Carlo

I have done all that before opening hardware but unfortunately i solved it after using adapter only without a battery and after replacing a new battery its okay now.

All thanks to the community.

Answer 3

Good Day Yudathade,

My name is Carlo, I'm an Independent Advisor and community member like you.

I am also using Windows 10 pc. Let us work together to sort this out.

First unplug the mouse, use a different ports.

-Right click on the Taskbar

-Click Task Manager

-Look for Windows Explorer

-Right click and hit Restart.

Restart your computer using cleanboot.

Visit this link as reference.

https://support.microsoft.com/en-us/topic/how-t...

Once done restarting proceed with these steps.

-Press Windows key + X

-Go to Device Manager

-Expand the Display Adapter

-Look for Display driver that was installed

-Right click and Update

Restart your computer and check.

I hope the information above helps. Please let me know how it goes.

Have a wonderful day ahead and stay safe.

Sincerely,

Carlo T.