BSOD - TCPIP.sys

Question

Hello,

since three weeks i get random bluescreens. sometimes 3-4 times a day, sometime once a week.

It always says Memory Management. Sometimes with tcpip.sys, sometimes with ntoskrnl.exe.

Here is my minidump: https://1drv.ms/u/s!ArajDfy0zN0BzG6ur_ppHrMUsYuB?e=gYjKMk

I already did a memcheck and everything was alright. Also i didn´t changed any hardware or settings since i got into this problem.

I usually do updates like windows updates and GPU Driver updates... My BIOS is on the newest Version.

maybe someone could look into this?

Best wishes and stay healthy.

Answer 1

Hi pull3rb0y, I am Rob, an Independent Advisor not affiliated with Microsoft and a 15 time and dual award Microsoft MVP specializing in Windows troubleshooting and Bluescreen analysis. Please remember as independents we are not responsible for the development of Windows or the computer hardware and drivers. If you will work with me I will be here to help until the issue is resolved.

BugCheck 1A, {61941, fffff80333645a3c, 19, fffff3049ceebf10}

Probably caused by : tcpip.sys ( tcpip!TcpBwUpdateEre+7480e )

tcpip.sys is a Windows component which means something else drove it into Fault.

fffff3049ceec4f8 fffff803407b7a91Unable to load image \SystemRoot\System32\drivers\e1r68x64.sys, Win32 error 0n2

*** WARNING: Unable to verify timestamp for e1r68x64.sys

*** ERROR: Module load completed but symbols could not be loaded for e1r68x64.sys e1r68x64+0x17a91

e1r68x64.sys dated 6/15/2020 Intel Gigabit Network Connection driver (Ethernet).

1. Run the Intel Driver and Support Assistant.

Intel Driver and Support Assistant <-- run this after checking with

http://www.intel.com/p/en_US/support/detect?red...;

Intel Download Center

http://downloadcenter.intel.com/

Intel - Support

http://www.intel.com/p/en_US/support

Intel - Forums

https://forums.intel.com/s/?language=en_US

2. There is a newer BIOS and maybe other newer chipset and other drivers at Gigabyte.

Gigabyte - X470 AORUS ULTRA GAMING

https://www.gigabyte.com/Motherboard/X470-AORUS...

BiosVersion = F60

BiosReleaseDate = 02/24/2021 <-- current BIOS

SystemManufacturer = Gigabyte Technology Co., Ltd.

SystemProductName = X470 AORUS ULTRA GAMING

BaseBoardManufacturer = Gigabyte Technology Co., Ltd.

BaseBoardProduct = X470 AORUS ULTRA GAMING-CF

Gigabyte Support

http://www.gigabyte.com/support-downloads/techn...

Gigabyte - Forums

https://forum.gigabyte.us/

Gigabyte Downloads

http://www.gigabyte.com/support-downloads/downl...

3. After updating ALL the above then check AMD for even newer chipset drivers.

AMD - Support and Drivers <-- set to chipsets

https://www.amd.com/en

AMD - Community and Forums

https://community.amd.com/

---

Troubleshoot blue screen errors <-- read this link

http://windows.microsoft.com/en-us/windows-10/t...

Here to help,

Rob

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Standard Disclaimer: Those may be non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Please let us know the results and if you need further assistance. Feedback definitely helps us help all.

Answer 2

Very welcome!

Rob B. (in my other persona)

Answer 3

Hello Rob,

thank you very much.

Here are the things i´ve done:

• Updated the BIOS to F61c.
• Updated 3 drivers through the Intel Tool.
• Updated the AMD Chipset Driver.

until now, no bluescreen occurred.

Thank you very much. I will keep you updated, if the BSODs coming back :)