Hello KishanMalinda,
I'm John an Independent Advisor and a Windows user like you. I'll be happy to assist you today. What is your current Windows operating system and version? Press Windows key+R to open Run then type: winver
Please try the following methods below.
**Restart Windows Explorer
Press Ctrl + Shift + Esc to open Task Manager.
Select the Processes tab.
Scroll down and look for Windows Explorer
Right click then select Restart.
**Please try to run SFC and DISM to check for any system errors and corrupted files.
https://support.microsoft.com/en-us/windows/usi...
After that, Restart your PC
Note: You can open command prompt by doing this,
Press Windows Key+R to open run then type: cmd
Press Ctrl+Shift+Enter to run it as administrator
Continue with the commands within the link above.
**Repair all Windows apps via PowerShell
Press Windows key+X then select PowerShell(Admin)
Copy and paste the command below one at a time then press Enter. Please ignore the red errors and let the process complete.
Get-AppxPackage Microsoft.Windows.ShellExperienceHost | foreach {Add-AppxPackage -register "$($_.InstallLocation)\appxmanifest.xml" -DisableDevelopmentMode}
Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
Restart your computer
**Please try creating a new local administrator account then check if the issue still persists.
https://support.microsoft.com/en-us/windows/cre...
Kindly let me know if this helps or if you have any further concerns.
Kind regards,
John DeV
Independent Advisor