"Check for updates" doesn't return anything

Question

I go to Settings | Update & Security | Windows Update.  At the top of the window I see:

You're not up to date

Your device is missing important security and quality fixes.

Below that is a "Check for updates" button.  When I click it it appears that it is checking, but after a few seconds it just goes right back to the exact same screen.  No updates are listed, just the "Check for updates" button and the same two messages above it, so no change at all. Given that, it's hard to tell if checking for updates really even happened and there are never any error messages.  Any insight would be much appreciated.

Answer 1

First of all, thanks for the quick response and my apologies for not doing the same. Finally got a chance to get back to this and the Update Assistant worked perfectly.

Answer 2

Hello Greg,

I'm John an Independent Advisor and a Windows user like you. I'll be happy to assist you today. What is your current Windows version and edition? Press Start then click Settings(Gear icon), select System then About.

Click 'Update Now' at the link below to download the Windows 10 Update Assistant.

Using the tool to upgrade your Windows version will not delete your files and installed apps.

https://www.microsoft.com/en-us/software-downlo...

Run the Windows10Upgrade9252.exe

Click Update Now and wait for the process to complete

Please check the link below for more details

https://www.tenforums.com/tutorials/81031-updat...

Note: It is always a good practice to backup your important files first before performing any Windows upgrades or re-installations.

Kindly let me know if this helps or if you have any further concerns.

Kind regards,

John DeV

Independent Advisor

Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.