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SFS scan

Anonymous
2021-10-17T10:35:41+00:00

I did an SFC scan on my laptop and it said

C:\Windows\system32>canc

'canc' is not recognized as an internal or external command,

operable program or batch file.

I'm not quite sure what this is or what to do with it. Any idea?

Windows for home | Windows 10 | Files, folders, and storage

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  1. DaveM121 891.1K Reputation points Independent Advisor
    2021-10-17T13:53:47+00:00

    HiSam

    Go to the support page for your PC on the manufacturers website, to check if they provide an automatic updater for your drivers.

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  2. DaveM121 891.1K Reputation points Independent Advisor
    2021-10-17T11:08:37+00:00

    Hi Sam

    I am Dave, I will help you with this.

    That looks like you tried to run a command named canc

    Did you not run this command?

    sfc /scannow

    Please provide a screenshot of that command prompt window, showing that error.

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  3. Anonymous
    2021-10-17T12:07:42+00:00

    I recently updated my graphics card driver from the "GeForce Experience" application, and it said everything was up to date. I'm sure the chipset drivers are something else, and I'll look for that, but could the GeForce one have anything to do with it? Thanks

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  4. DaveM121 891.1K Reputation points Independent Advisor
    2021-10-17T12:05:53+00:00

    Hi Sam

    There are so many causes of a system freezing, the cause can be very hard to track down, usually the best first option is to check for drivers updates on the support page for your PC on the manufacturers website, particularly the chipset drivers

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  5. Anonymous
    2021-10-17T12:00:01+00:00

    You are probably right, I tried again with the correct command and no errors showed up. However, I have another question. I did this because my computer keeps on randomly freezing leaving me only with the option of restarting it. What should I do since no errors showed up? Thanks again

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