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Hello everyone
I direct all my Facebook two step verification code to my Microsoft authenticator. Unfortunately, my phone dropped into the water and is completely useless now.
I want to use Facebook with new device now. Whenever I login, Facebook sends code to my authenticator app in old phond which I cannot get access. I failed to back up account data or add alternate account.
Is there anyway to solve this issues? I have logged into Microsoft authenticator app in new phone. But it doesn't include my Facebook data. Please help me with this issues.
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Answer accepted by question author
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You'll need to contact facebook about account recovery methods.
--please don't forget to upvote and Accept as answer if the reply is helpful--
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 0%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Hi, I want to contact a supporter from about a restore of Authenticator I used for Facebook.fb was the only authenticator I tried to restore through the app but it didn't restore.
I am now completely locked out of Facebook, and there is nothing to do on their site…
I know the authenticator is actually backed up.recovery cord please help me
Hope someone can help
Microsoft Authenticator
facebook=******@gmail.com password CHATHUMALITH1219
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