Windows apps start going white

Question

Certain apps start to "Deepfry" whenever I open them, it also breaks games by making them lag behind.

Answer 1

Did you complete all the steps I gave earlier?

Does this happen anywhere except games?

Does it affect the game performance or anything else?

Answer 2

If you look at the covers for the games in the original image I added, you'll notice that they look slightly distorted, which I'm calling deepfrying as it looks similar to when you over fry something in oil.

Answer 3

Banjoei -

What does "deepfry" mean? How are the apps going white? I see dimming only in your screenshot. What else?

This is an interactive process. I give steps to perform, you do each one and then report back results until something works, so I know what to suggest next. If you need help performing any step, just ask back. But please do not skip any steps. We often find out the skipped step is the fix.

Please report back results for all steps I've already given, so I know what else to suggest.

Answer 4

Hi Greg, the problem is that this issue happens with multiple apps, and some of those apps aren't from the Microsoft store too.

Answer 5

Hi Banjoei. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you.

See if these fixes help:

1. Try running the Store Apps troubleshooter at Settings > Update & Security > Troubleshoot. If it's not a Store app then skip to Steps 3 and 5.
2. Check if there's an Update for the App in Microsoft Store app, from the Settings at the top right ... three dots, then Updates.
3. If not then try resetting in Windows Settings > Apps > Apps & Features > Game Name > Advanced Settings > Reset.
4. If resetting doesn't help then re-register the app from Option Two here: http://www.tenforums.com/tutorials/3175-apps-re... which is a different repair that often works if the others don't.
5. If those all fail then try uninstalling at the above location, restart PC, then reinstall it from Microsoft Store Settings > My Library or from then app's downloads page.
6. The Display driver is so important here that merely updating it is sometimes not enough. So let's try everything possible to get it working correctly:

First make sure you have updated the Display driver from the PC or Display adapter maker's Support Downloads web page for your exact model number, HP Serial Number or Dell Service Tag - from the sticker on the PC.

While there check also for newer chipset, BIOS/UEFI firmware (very important), network, sound, USB3 and other drivers, comparing to the ones presently installed in Device Manager reached by right clicking the Start Menu.

If necessary first remove the old driver using DDU https://www.wagnardsoft.com/content/ddu-guide-t... (not necessary with Microsoft Basic driver which is a placeholder if nothing else is available) and/or installing in Safe Mode with Networking (so you have internet), or Safe Mode, accessed by one of these methods: https://www.digitalcitizen.life/4-ways-boot-saf...

If new driver still won't install DDU see Lightning Leon's Answer here: https://answers.microsoft.com/en-US/subject/for...

If this doesn't give you the latest or ideal driver for what you need, compare it to the driver offered by the Intel driver update Utility here: http://www.intel.com/content/www/us/en/support/...

or the Nvidia GeForce scanner here: https://www.nvidia.com/tr-tr/geforce/geforce-ex...

or the AMD autodect utility here: http://support.amd.com/us/gpudownload/windows/P...

For Display issues one fix that is working is to Roll back or Uninstall the Driver on the Display Device > Driver tab, restart PC to reinstall driver.

You can also try older drivers in Device Manager > Display device > Driver tab > Update Driver > Browse > Let Me Pick.

Then you will know you've tried everything in addition to Windows Update drivers.

Adjust the screen resolution until it fits and looks best at Settings > System > Display.

7. Go over Windows using this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki...

Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files, and also Step 16 to test a new Local Admin account. Then continue with the other steps to go over your install most thoroughly.

8. If nothing else works then do a Repair Install, by installing Media Creation Tool, open tool and choose to Upgrade Now. This reinstalls Windows while keeping files, programs and most settings in place, is the most stable method to advance to the latest version, and solves most problems. http://windows.microsoft.com/en-us/windows-10/m...

I hope this helps. Feel free to ask back any questions and keep me posted. If you'll wait to rate whether my post helped you, I will keep working with you until it's resolved.

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