Error Code 0xca00a009 when trying to load (KB5007215) update

Anonymous
2021-11-10T14:04:57+00:00

Updated to Windows 11 some few days ago...no problems...smooth as clockwork.

Since then, the odd update ...Security, Malware tool etc downloaded ...no problem.

However, the Cumulative Update (KB5007215) will not download...Have tried it 5 times...no go...keeps saying 'Retry'

Would appreciate some help to resolve this problem. Please bear in mind that I am quite geriatric and so nothing too complicated or over technical

please.

ps. I really like Windows 11 and am enjoying exploring the new layouts and features.

Regards.

FMR

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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VARADHARAJAN K 9,711 Reputation points Volunteer Moderator
2021-11-10T16:45:17+00:00

that file is safe, download from Microsoft server site, i too got X mark , dot worry, click on 3 dots, click keep, click on keep anyway.

or else visit the below site

Microsoft Update Catalog

and click download button.

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  1. Anonymous
    2021-11-11T10:11:30+00:00

    Great....did that and lo and behold it downloaded the Cumulative Update in Question.

    It now shows in my Update History as Downloaded Successfully.

    Many thanks for your patience, you have made one really old Computer fanatic (but no expert) very happy.

    One last point...It still shows in Windows Update as update failed...try again...will this just go away or can it be removed. The time shown I think is that when I made a last try before using your cure.

    Many thanks.

    FMR

    Stop Press...just checked and the Failed Message has gone...Problem solved...am very grateful for...for your excellent advice.

    I wish you well in the future.

    Am closing the Question/problem

    FMR

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  2. Anonymous
    2021-11-10T15:26:48+00:00

    Have tried this and you have 4 choices...tried the top one' Cumulative update KB5007215 64bit download from direct link'

    and it just comes up with a solid large Red dot with an x in it.

    Fails to download

    any advice?

    FMR

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  3. VARADHARAJAN K 9,711 Reputation points Volunteer Moderator
    2021-11-10T14:34:50+00:00

    Download kb5007215 update offline and install it

    see the below post for direct download link

    Mkcrosoft released cumulative update KB5007215 build no 22000.318 to - Microsoft Community

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