IP address

Question

Running windows 10 pro. In windows explorer I can see drives T, K, & P all of which are my WD NAS but the IP address listed 10.0.0.229 is not correct. According to the NAS my router and all apps that access it. It's listed as 10.0.0.230

How can I get windows explorer to assign the correct IP address?

Answer 1

Sounds like the power outage caused a hardware problem which is not usual at all. Best to contact the NAS maker's support. This outage could have affected either the NAS, the computer, router, or any combo.

The error message indicated the driver letter P: is in use OR something else is triggering that same error message (happens).

Try assigning another Letter to that same path as a test.

Try directing P: to use a different path as a test.

Try a hard reset for the router and "everything" again.

Double Check in Disk Management that the drive letter P: has not been used (weird things can happen).

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Have you tried Deleting and remapping everything from the Command Prompt?

Make a Restore Point first - Start - type in the Search box --> Restore

Find Create a restore point at the top and click on it.

Then try each of these A. - C. in turn as needed :

A. Right Click the Start button - type in --> CMD

Find at the top and Right Click on it - Run as Admin

At the command prompt enter these commands and hit Enter after each:

net use * /delete

(this command removes ALL)

net use Z: \server\share /user:username password

(add each back in)

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B. Sometimes stopping and starting the browser helps - use the CMD (Admin) as indicated above.

net stop "Computer Browser"

(Wait for the command to execute then enter)

net start "Computer Browser"

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C. Open RegEdit - right click Start - then select RUN - type in RegEdit

Locate this key:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer

Right Click on it and EXPORT - name it as you will in a location where you can find it if needed. <-- Very Important!

Then locate this still in the left panel --> MountPoints2

Right Click on it and EXPORT the same as above. <-- Very Important!

You can experiment with deleting ANY of them or ALL of them and Restarting then mapping again. You can even Edit a COPY of the EXPORT file so you can restore individual items as needed.

Here to help,

Rob

Answer 2

Good articles but no info on how to correct my problem.

Everything was working fine for a few yrs. I had a power outage and after the computer restart I couldn't access the NAS and I noticed that the IP4 address had changed from 10.0.0.230 to 10.0.0.229 and I get an error message

"An error occurred while reconnecting to P: to \10.0.0.229\Public

Microsoft Windows Network: The local device name is already in use.

This connection has not been restored."

I can reach the admin settings via a browser and the media content with Twonky via a browser, but not with windows explorer.

Maybe I'm missing something simple

Answer 3

Hi WattSaver, I am Rob, an Independent Advisor not affiliated with Microsoft and a 15 time and dual award Microsoft MVP specializing in Windows troubleshooting and Bluescreen analysis. Please remember as independents we are not responsible for the development of Windows or the computer hardware and drivers. If you will work with me I will be here to help until the issue is resolved.

There is no problem as that is correct. Please refer to your NAS's support for more specifics.

These should also help you further understand how IPs are assigned and how to identify them.

How Do IP Addresses Work?

https://www.howtogeek.com/341307/how-do-ip-addr...

How to Find Any Device’s IP Address, MAC Address, and Other Network Connection Details

https://www.howtogeek.com/236838/how-to-find-an...

Here to help,

Rob

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