System_Service_Exception BSOD

Question

Hello, About three weeks ago i build a new PC. I Kept some parts from the Old one. The new parts are the Motherboard, PSU and case.

Mobo: MSI B550 Tomahawk newest non Beta BIOS
GPU: 3060ti
Cpu: 3600x
RAM: Hyperx Fury 3200MHz C16 (XMP 1)
PSU: RM750x Corsair.
SSDs: Samsung 860 SATA 256, NVM.M.2. SSD 970 Evo 1 TB

I have had 1 crash without BSOD and 3 Crashes with BSOD all with the System_Service_Exception 0x0000003b Bugcheck error. They seem to occur almost randomly. More often while gaming. I ran Benchmarks (Cinnebench, 3d Mark), and stress tests on CPU and GPU (Prime95 blend test, 3D mark Stress tests) and no crashes or fails. I also ran memtest86 standard test which i believe consists in 13 tests and 4 runs of those Tests and the memory passed. I re-sitted everything but i still get the crash. Sometimes happens two days in a row. Sometimes a week. My last one before today was 10 days ago.
I ran SFC and DISM, and while SFC did find something and corrected it, it happened again so i fresh installed windows only for it to crash anyways.

Ive read its a driver issue and some of my drivers seem to be very old, specially the SSD drives from 2006 but windows does not want to update anything else. I really dont know where to look anymore

Here is a link to the dumps i still have since reinstalling windows. The one that has an error diferent to the title (something NOT_HANDLED) was while attempting driver verifyer which led me to a boot loop and system restore. Since then its been 3 days without BSOD.

https://drive.google.com/drive/folders/1ZUH4xw_eLjRRAbBjAfofLBHKhWuZqjDB?usp=sharing

I worry is, that it could be the motherboeard since i have like 3 days remeaining on the amazon return policy and RMA is a pain. The CPU in the old system was locked at 4.125 MHz but now everything is at stock. The cpu OC itself to arround 4.2 to 4.3 GHz. Maybe that is showing some sort of instability on the RAM? Or maybe it is the board.

Answer 1

Please use driver verifier to gather additional information.

https://support.microsoft.com/en-us/help/244617...

Run verifier /standard /all command, reboot PC and use it as usual. If blue screen happens please share memory dumps to OneDrive for analysis.

Answer 2

Yes i did

Answer 3

Did you switch Windows memory diagnostic tool to extended mode?

Answer 4

Hi Andres,
My name is Igor, I have 12 Microsoft MVP awards. It's a pleasure for me to help others and I'll do all my best to help you. I'm sorry you have a problems.

Dump says: memory access violation occured.
Please start with memory testing using Windows memory diagnostic tool and switch it to extended mode when it starts. Note, test hang at ~21% means memory error too.
Turn off XMP mode in BIOS if it is turned on.
And please check your RAM modes (voltage, frequency, timings) are in compliance with motherboard compatibility list (QVL).

Hi and thanks for the reply.

I already ran windows memory test and memtest86 (albeit only 4 passes)

The ram is in the QLV list.

Answer 5

Hi Andres,

My name is Igor, I have 12 Microsoft MVP awards. It's a pleasure for me to help others and I'll do all my best to help you. I'm sorry you have a problems.

Dump says: memory access violation occured.

Please start with memory testing using Windows memory diagnostic tool and switch it to extended mode when it starts. Note, test hang at ~21% means memory error too.

Turn off XMP mode in BIOS if it is turned on.

And please check your RAM modes (voltage, frequency, timings) are in compliance with motherboard compatibility list (QVL).