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Remote PC system crashes

Anonymous
2021-11-24T16:20:42+00:00

I occasionally am getting system crashes using Remote PC in which a hard reboot is needed to recover...the cursor locks up. My remote system is the primary PC on Ethernet wired to the router, a second router daisy chained on wire to the first, and the destination PC on wifi from the second router. Also sometimes I get frequent disconnects, and other times it works fine.

I also again am having general performance problems with my primary PC. You gave me a command script to run a few weeks ago which helped, can't find it now.

Is there a way on this forum to find responses to previous questions?

Peter Bresler

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-11-24T17:25:12+00:00

    Hi PABresler, I am Rob, an Independent Advisor not affiliated with Microsoft and a 15 time and dual award Microsoft MVP specializing in Windows troubleshooting and Bluescreen analysis. Please remember as independents we are not responsible for the development of Windows or the computer hardware and drivers. If you will work with me I will be here to help until the issue is resolved.

    To see all your previous threads here on the Microsoft Community:

    1. On any message you have made click your Name/Nick in the upper left-hand corner of the message which will take you to your profile.
    2. If you are logged in on the upper right corner on any Community page click your Avatar - select "My Profile".

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    You will get the best support for your Remote PC problems by working with the folks at Microsoft's Q & A Forums (which are also free) as they work with Remote PC access on a daily basis.

    Microsoft Q & A - Free - Windows Client for IT Pros <-- scroll down to it

    https://docs.microsoft.com/en-us/answers/produc...

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    If you need assistance diagnosing crashes on either PC while not on Remote then we will gladly help with DMP and other crash analyses.

    Here to help,

    Rob

    Standard Disclaimer: Those may be non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Please let us know the results and if you need further assistance. Feedback definitely helps us help all.

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