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Stuck on a loop (error code: 0xc0000098)

Anonymous
2021-10-20T07:51:11+00:00

I started my pc this morning and it showed a screen which said your pc needs to be repaired and an option down below which said click f1 to open the recovery environment

But when i click f1 it just shows a black screen and returns back to the same "your pc needs to be repaired" screen.

Please help

Windows for home | Windows 11 | Performance and system failures

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  1. DaveM121 891.6K Reputation points Independent Advisor
    2021-10-20T08:26:38+00:00

    Hi R3inca

    I am Dave, I will help you with this.

    You need to access the recovery environment to solve that blue screen loop, you will not be able to access it directly, you will need to create a bootable Windows 10 USB on another working PC and boot your PC from that, then rather than installing Windows 10, select ‘Repair this Computer’ that will give you access to the Recovery Environment from there

    Click this link:

    https://www.microsoft.com/en-us/software-downlo...

    to download the Media Creation Tool (Click on Download Tool Now), with that you can download the latest Windows 10 ISO (Select Create Installation Media for Another PC), you can create a bootable USB flash drive (min 8GB) using that tool

    Then, Boot your PC from the Installation Media you just created (change Boot Order in your BIOS)

    Once you get into the Recovery Environment, try each of these options:

    Go to Troubleshoot - Advanced Option - Startup Repair

    See if Windows startup can repair itself

    Go to Troubleshoot - Advanced Option - System Restore

    Check to see if you have a restore point you can go back to

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