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Anonymous
2021-10-24T14:18:29+00:00

So I was turning on my Windows 10 laptop and a message like this showed up and when I pree Accept nothing happens any ideas?

Windows for home | Windows 10 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2021-10-26T09:49:03+00:00

Hi,

Thank you for writing to Microsoft Community Forums. 

In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

  • What is the make and model number of your laptop?
  • Do you see this message on desktop screen after login?
  • Do you use any non-Microsoft anti-virus software?
  • Are you aware of any recent changes on the PC prior to this issue?

Meanwhile, I would suggest you to check in safe mode

If the issue does not persist in safe mode, then proceed for clean boot

Start your PC in safe mode in Windows 10

https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-10-92c27cff-db89-8644-1ce4-b3e5e56fe234 

How to perform a clean boot in Windows?

Performing a clean boot will start the computer with minimal set of drivers and programs, to determine whether a background program is causing the issue. Some of the Startup programs will not load after performing a clean boot on the computer. However, that functionality will return when you reset the computer to start normally after finishing the troubleshooting.

https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd

We await your response

Vineet Kumar

Microsoft Community – Moderator

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