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Code 10 Error in Device Manager for Bluetooth after last update

Anonymous
2021-11-14T20:24:28+00:00

After last updates: Feature update to Windows 10, version 21H1 and KB5007186 Bluetooth on my Intel® Dual Band Wireless-AC 3168 stopped working with "This device cannot start. (Code 10) STATUS_DEVICE_POWER_FAILURE". Both WIFI and Bluetooth on one chip and WIFI works fine.

On my Ubuntu 21.10 Bluetooth still works fine.

I tried reinstalling drivers installing latest 22.80.1 drivers, tried Generic Bluetooth driver. Reinstalled driver for wifi too. Performed clean install from this Intel article also tried everything form this post, nothing helped. Rolled back windows update and reinstalled it again.

Can you recommend something else or just forget about Windows forever?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2021-11-19T05:34:37+00:00

    Thank you for keep me posted.

    Please click HERE, then click Download tool now.

    1. After the download is complete, run this tool, choose to create a media for another computer, and then select the ISO file then save as to the path you can find, and wait for the installation.
    2. After the download is complete, you need to find the downloaded ISO file and right-click to open as file explorer. After opening, you will see several folders, run setup.exe in the root directory

    4 Change the installation program of windows-not now, the next step, the next step, a system replacement repair will be done after prompting to keep your files and software 

    Please back up your personal data before installation.

    We look forward to hearing from you.

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  2. Anonymous
    2021-11-18T21:18:39+00:00

    I turned off wifi, no change. Disabled wifi adapter, no change. Reinstalled wifi adapter still no change

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  3. Anonymous
    2021-11-16T09:05:10+00:00

    Hi, ralex1

    Thank you for updating me with that information.

    Please turn off WiFi connection, and then try connect to Bluetooth to check the issue.

    Let us know if it works.

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  4. Anonymous
    2021-11-15T11:09:07+00:00

    I already did all of that

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  5. Anonymous
    2021-11-15T09:51:04+00:00

    Hi, ralex1

    Thank you for using our Microsoft Community!

    I understand that you have encountered an Code 10 Error.

    Please try rollback network adapter driver then reinstall Bluetooth driver, and check the issue.

    Please upload a screenshot to make your question clearer?

    Erase personal information in the screenshot.

    Feel free to post back if you need further assistance.

    Best Regards,

    Silvia | Microsoft Community Support Specialist

    * Beware of scammers posting fake support numbers here.

    * Kindly Mark and Vote this reply if it helps, as it will be beneficial to more community members reading here.

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