Windows Update

Question

I am trying to update my computer to a newer version because I can not download anything on the Microsoft store. Also the update page says "Your device is missing important security and quality fixes." I would like help on how to fix this.

Answer 1

Hello A_Random7,

You're welcome. I look forward to receiving your update.

Kind regards,

John DeV

Independent Advisor

Answer 2

I have tried the methods that you said, and they did not work, so I am going to try the media creation tool. Thank you for your help and I will tell you if it helps.

Answer 3

Hello A_Random7,

Thank you for updating me with that information. Have you tried to do the methods suggested in my previous response?

If the issue still persists, Please try performing an In-place Upgrade. It will definitely help in resolving update errors. Performing this can repair broken operating system files while your personal files, settings and installed applications will not be removed.

Download the media creation tool(Click Download tool now) and save it to your computer.

https://www.microsoft.com/en-us/software-downlo...

Open the tool and select Upgrade this PC now.

Make sure to select Keep personal files and apps.

It might take some time to install Windows 10. Your computer will restart a few times, Make sure you don’t turn off your PC

Kindly let me know if this helps or if you have any further concerns.

Kind regards,

John DeV

Independent Advisor

Answer 4

Hello John, I am very glad someone is able to help. The edition is Windows 10 Home, as for the version, it is 20H2.

Answer 5

Hello A_Random7,

Good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you. What is your current windows version and edition? Press Start then click Settings(Gear icon), select System then About.

Please try the following methods below.

1. Turn off Proxy

Press Start then click Settings(Gear icon)

Select Network and Internet > Proxy

Turn off "Automatically detect settings"

Restart your Computer then try to check for updates again.

2. Reset Windows Update Components

https://www.tenforums.com/tutorials/24742-reset...

3. Change your network DNS

Press Start then click Settings(Gear icon)

Select Network and Internet

Click Change adapter settings

a. To change the settings for an Ethernet connection, right-click the Ethernet interface and select Properties

b. To change the settings for a wireless connection, right-click the Wi-Fi interface and select Properties

Under Networking tab, double click TCP/IPv4

Select Use the following DNS server addresses. If there are any IP addresses listed in the Preferred DNS server or Alternate DNS server, write them down for future reference.

Replace those addresses with the IP addresses below

Preferred DNS server: 8.8.8.8 and/or 8.8.4.4

Click Ok

Restart your computer

Kindly let me know if this helps or if you have any further concerns.

Kind regards,

John DeV

Independent Advisor

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