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Memory Management stop code BSOD

Anonymous
2021-11-21T12:03:30+00:00

I have been getting the bsod with stop code: Memory Management when restarting or shutting down my pc. I have tried updating different drivers and have done the memory diagnostic test. It come back with no errors or problems. I'm not sure what else to try?

I also got the program bluescreenview and it says caused by driver 'ntoskrnl.exe'.

Windows for home | Windows 11 | Performance and system failures

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  1. DaveM121 891.1K Reputation points Independent Advisor
    2021-11-22T08:14:56+00:00

    Hi Anthony

    That minidump file indicates a driver driver named LSaiBus.sys as the cause of the crashes, that driver is known to be associated to a Logitech device, if you have Logitech device(s) connected to your PC re-install them or if you have the Logitech G Hub installed, temporarily uninstall that to see if your system stabilizes.

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  2. Anonymous
    2021-11-22T00:38:20+00:00

    Here is the minidump file after driver verifier: https://1drv.ms/u/s!AugSbHhfMVG-inQJob3v-jqcdmnO?e=4NiJ4c

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  3. DaveM121 891.1K Reputation points Independent Advisor
    2021-11-21T12:50:31+00:00

    Hi Anthony

    Your minidump files just indicate memory (RAM) corruption no specific driver is listed

    1

    You indicate you have run the Windows Memory Diagnostics test, the best option is to download the widely available free utility MemTest86, then run a full 4 pass scan with that to test your RAM for physical errors

    2

    If no RAM errors are found, to try to force Windows 10 show any faulting drivers, the best option would be to turn on Driver Verifier, let your PC crash 3 times, then you must turn off Driver Verifier, and finally, upload any newly created minidump files

    https://answers.microsoft.com/en-us/windows/for...

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  4. Anonymous
    2021-11-21T12:45:11+00:00

    Here is a link for 2 minidump files on onedrive. https://1drv.ms/u/s!AugSbHhfMVG-inNE1H-IhNgRIVVg?e=YWwAPU

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  5. DaveM121 891.1K Reputation points Independent Advisor
    2021-11-21T12:35:19+00:00

    Hi Anthony,

    I am Dave, I will help you with this.

    Please upload any minidump files you have, I will check those to see if they provide any insight into a potential cause of the system crashes.

    Open Windows File Explorer.

    Navigate to C:\Windows\Minidump

    Copy any minidump files onto your Desktop, then zip those up.

    Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.

    Then post the link here to the zip file, so we can take a look for you.

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