File Explorer does not open when uploading files

Question

Has anyone experienced an issue where you can't upload files in any apps or even on the internet (used different browsers)?

When I click on browse it does nothing, it does not connect to the file explorer. I'm thinking it's a privacy setting but I already made sure that I allowed file access in the Windows settings.

This happened after I made the most recent update. Thank you in advance for the help!

Answer 1

Hello, how are you?

My name is Paloma B., I am very happy to be able to try to help you in the best possible way.

Analyzing the information presented, I recommend that you follow the guidelines below, please, to try to solve this problem.

First, I recommend downloading and running the tool on the link below, please, for a system check and update:

https://go.microsoft.com/fwlink/?LinkID=799445

Verify that the problem is resolved.

If it persists, based on your equipment model, go to the manufacturer's website and download compatible and updated drivers, and reinstall them. Follow the guidelines on the link below, please.

https://support.microsoft.com/en-us/help/402844...

Verify that the problem is resolved.

If the problem persists, please follow the next guidelines.

Important: at the end of each method, check if the problem has been solved. If it persists, proceed to the next one.

SFC, DISM and CHKDSK.

Use a Windows disk, file and image correction tool

1. On the desktop, press the Windows + X keys, and select Windows Powershell (Admin);
2. Copy and paste the following commands, one line at a time, followed by Enter:

sfc /scannow

dism /online /cleanup-image /CheckHealth

dism /online /cleanup-image /restorehealth

chkdsk /f /r /x

To schedule a disk check, confirm with the S key and press Enter, and restart the equipment.

*** IMPORTANT ***

This is a process that can take some time to complete.

Verify that the problem is resolved.

If the problem persists, please follow the next guidelines.

Important: at the end of each method, check if the problem has been solved. If it persists, proceed to the next one.

Clean boot

For clean boot follow the steps below:

1. On the Desktop, press the Windows + R keys simultaneously to open Run;
2. In Run type MSCONFIG and click OK to open System Configuration;
3. On the Services tab, check the Hide all Microsoft services option and click Disable All;
4. Click Apply and OK;
5. Restart your computer.

NOTE: This procedure disables all third-party services and programs. You can later, if the problem is solved in this way, enable the programs and services that will start with Windows, selectively, instead of keeping them all disabled. If the problem returns after activating the startup of a specific service or program, the problem is exactly in the startup of this software and it is recommended to remove it.

I await news.

If these procedures helped you in any way, please click on "I solved my problem" and also mark as an answer, so you can help others users.

We will always be available for whatever you need!

Answer 2

Thank you so much! The system check and update did the job!

Answer 3

Forum explorer🗽

Welcome : in addition to the answers received

Try the Microsoft advice, when : File explorer

doesn't open or unable to upload files

After open the webPage >> You'll see Windows 10

 and 7 listed headlines below : click each of

         them >> and apply its

solutions outlined : After execute each

set of fixes. Stop and open your, browser to 

upload those files again : When you Run

the troubleshooter,.Restart the Pc after finish

   to let any repair be - Saved on the system

           Report results and **Stay** tuned

Link : https://support.microsoft.com/en-us/windows/fix-file

-explorer-if-it-won-t-open-or-start-ce614e06-be97-fe4a-a7ce-

d6bf13a8cb98#WindowsVersion=Windows_10