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I get the 0x80045C3C error code when doing anything that requres a microsoft account.

Anonymous
2021-11-17T19:28:48+00:00

When I tried to sign into my xbox live account to play minecraft it said I failed to sign and showed me code you see in the title. I thought this was just to do with my xbox app account but I get this also on the microsoft store.

Why did my computer decide to do this for no reason?

Windows for home | Windows 10 | Accessibility

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-11-17T20:11:21+00:00

    -Hi, my name is Claudeir, I'm happy to help you!

    Have you tested your Microsoft account on another Device? this test is important, because if the same problem happens on another device then the problem is related to your account, and in this case the procedures would be different, since we do not have this type of access as we are just community users and not employees.

    For now, go to:

    https://account.microsoft.com/devices?refd=acco...

    In Devices, remove your device linked to your Microsoft account, then restart the PC, link your Microsoft account back to your user and take the test.

    -Feel free to leave your opinion, marking as answered if the answer helped, or leaving more details so that we can continue the service, this is very important to us.

    Graciously,

    Claudeir

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