microsoft store code 0x80070002

Question

I was updateing my apps in microsoft store and then it had a error code 0x80070002. What do I do?

Answer 1

Good Day TristanWarner,

My name is Carlo, I am also using Windows 10 pc and community member like you. Let us work together to sort this out.

Here's the steps you can try.

-Press Windows key + X

-Go to Settings

-Click Update and Security

-Click Troubleshooter then Additional troubleshooter.

-Look for Windows Store Apps and run the troubleshooter.

-Press Windows key + R

-Type wsreset.exe and hit Enter.

Wait for few seconds while it is re-registering the Store app.

Once done proceed with these steps.

-Press Windows key + X

-Click Windows Powershell admin

-Copy and paste each of the command below and hit enter.

Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Wait for few seconds while it is re-registering the Store app then proceed with the next command.

PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + '\AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}

Once done close the powershell and restart your computer and check if issue persists.

If issue persists, check for Updates and install all updates available to keep your device up to date.

-Press Windows key + X

-Go to Settings

-Click Update and Security

-Check for Updates and install all updates available.

Once all the updates are installed, restart your computer and check.

I hope the information above helps. Please let me know how it goes.

Have a wonderful day ahead and stay safe.

Sincerely,

Carlo T.

Answer 2

Hi,

Thank you for writing to Microsoft Community Forums.

I understand that you receive an error, ‘0x80070002’ when trying to update apps from Microsoft Store. I’ll certainly assist you with the issue.

However please let us know:

1. Are you aware of any changes made prior to this issue?
2. Which build version of Windows is installed on the computer? To check, type winver in the search bar on the Taskbar and hit Enter.

Adding to the suggestions of Carlo TJ, I would suggest you to create a new user account on the computer, and see if that helps. Refer the article Create a local user or administrator account in Windows 10.

Let us know how it goes.

Regards,

Nikhar Khare

Microsoft Community – Moderator