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Question

Scenario 1

When my system boots up (Windows 10 OS), the first window pops up is as per the screenshot below -

I cannot access any files on the entire folder/file structure or C: drive. Even on clicking Ok, it disallows.

As soon as I connect my external hard drive, which has the entire path and files under that path, everything works fine.

Scenario 2

When I restart my system with the external hard drive connected, I am able to work fine and have full access to the file structure.

Any help in this regard would be highly appreciated.

Answer 1

Hi Sanjit, that's great, glad to help!

Answer 2

Hi Dave,

Thanks for responding. Here you go -

Answer 3

Yes I did, Neil. I even ran Chkdsk on the entire external hard drive, which took 5 hours to complete. No bad clusters or broken files were found.

Answer 4

Hi Sanjit

I am Dave, I will help you with this.

1

Did you previously attempt to move any of the user library folders to that drive?

2

Click your Start Button, type regedit and hit Enter to open the Registry Editor.

Click View and make sure 'Address Bar' is turned on.

Paste this into the Address Bar at the top and hit Enter.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

Please provide a screenshot of that Registry Editor page.

Answer 5

Before you disconnect the E:\ drive do you select to Safely Remove the USB drive. If you do that does it still bring up the error message.?