Hi SandeepK2 -
I'm Jerico T., I understand that you're having some issues right now and I'd be more than happy to help you today.
When did the issue persisted? Have you made any recent changes on your computer prior to the issue? In the meantime please try to perform the troubleshooting methods below.
Method 1: Check for Windows Update
- Open settings by pressing windows key + I
- Select Update and security
- It will automatically check for available updates, if not, click the Check for updates button
- Download and install available updates, restart your computer if necessary and check if the issue still persist.
Method 2: Update Driver
- Open run box by pressing Windows Key + R and type devmgmt.msc then hit enter
- Locate and expand Mice and other pointing devices
- Right-click HID-compliant mouse and select Update driver
- Select Search automatically for drivers
- Wait for the process to complete, once completed, restart your computer and check if it resolves your issue.
Method 3: Roll-back driver
- Open run box by pressing Windows Key + R and type devmgmt.msc then hit enter
- Locate and expand Mice and other pointing devices
- Right-click HID-compliant mouse and select Update driver
- Select Browse my computer for drivers
- Select Let me pick from a list of available drivers on my computer
- Select any older driver from the list and click next
- Wait for the process to complete, once completed, restart your computer and check if it resolves your issue.
Feel free to reach back if you need any further assistance.
Hope this help. Have a good day.
Thank you,
Jerico T.