Hello Ian_904,
Good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.
Please try this if it helps.
Press Start then search and open Registry Editor
Navigate to this path:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Desktop\NameSpace
Expand NameSpace folder
You will see folders like this. {57620229-1115-412B-8DAC-BBBF60352EEA}
Select each of them then look to the right pane, under "Data" = Google Drive
Delete this folder.
Close File Explorer and open it again.
Kindly let me know if you have any further concerns.
Kind regards,
John DeV
Independent Advisor