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Error Code x80070002

Anonymous
2021-10-24T17:24:00+00:00

I tried to update my windows, hasn't worked. It always gives me the same error code and I've tried the majority of solutions I could find online. My internet works fine and this is the only thing giving me any internet-related issue. I don't know what to do anymore other than just reinstalling windows as a whole. I'm stuck on windows 10.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2021-11-11T14:18:53+00:00

    Hello John,

    I'm on windows 10 home, version 21H1. I tried all three of those solutions and none of them worked. After doing the In-place upgrade twice it just returned "Failed to install Windows 10." The Background intelligence Transfer Service was off originally but even after turning it on I received the same error.

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  2. Anonymous
    2021-10-24T17:56:06+00:00

    Hello xfern,

    Good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you. What is your current Windows version and edition? Press Start then click Settings(Gear icon), select System then About.

    Please let me know if you tried the methods below.

    **Make sure Windows Update and Background Intelligent Transfer services are available and running.

    Click Start, type services.msc in the Start Search text area, and then click services.msc in the programs list. If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.

    Double-click Background Intelligent Transfer Service.

    If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart

    Double-click Windows Update.

    If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart

    **Reset Windows Update Components

    https://www.tenforums.com/tutorials/24742-reset...

    If the issue persists, Please try performing an In-place Upgrade. It will definitely help in resolving update errors. Performing this can repair broken operating system files while your personal files, settings and installed applications will not be removed.

    Download the media creation tool(Click Download tool now) and save it to your computer.

    https://www.microsoft.com/en-us/software-downlo...

    Open the tool and select Upgrade this PC now.

    Make sure to select Keep personal files and apps.

    It might take some time to install Windows 10. Your computer will restart a few times, Make sure you don’t turn off your PC

    Kindly let me know if this helps or if you have any further concerns.

    Kind regards,

    John DeV

    Independent Advisor

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