error with windows update

Question

hello, i have problem with my windows 11 laptop, it got blue screen after troubleshooting it say i got issue with windows update

also this is my first time using windows laptop so i kinda clueless*

IsPostback_RC_PendingUpdates
	IsPostback: False	<br>	---

WaaSMedicService
	Issue found by:DynamicProtectionPlugin	<br>	---

IsPostback_RC_PendingUpdates
	IsPostback: True	<br>	---

Service Status
	Problem with BITS service : The requested service has already been started. System.Management.Automation.RemoteException More help is available by typing NET HELPMSG 2182. System.Management.Automation.RemoteException	<br>	---

Service Status
	Problem with BITS service : The requested service has already been started. System.Management.Automation.RemoteException More help is available by typing NET HELPMSG 2182. System.Management.Automation.RemoteException	<br>	---

Answer 1

Hi Damarhapsoro -

Thank you for the detailed response and I do apologize on the delayed on mine.

How many times did the bluescreen occurs on your windows? Did you try to check for updates to ensure that the windows is updated?

Kindly run a system file checker to verify the integrity of windows system files on your computer making sure that there are no corrupted files on your windows.

Perform SFC Scan and Repair Windows Image

-This process will perform scan for any corrupted system files or integrity violation and will attempt to repair it along with the Windows Image.

1. Open command prompt with administrator access
2. Type each command below and wait until scan is completed.

SFC /scannow

DISM /Online /Cleanup-Image /CheckHealth

DISM /Online /Cleanup-Image /ScanHealth

DISM /Online /Cleanup-Image /RestoreHealth

Quick note: While the command is running, it's expected to see the process stuck at 20 or 40 percent. After a few minutes, the process will complete successfully.

Once you complete the steps, the Deployment Image Servicing and Management tool will connect to the Windows Update servers to download and replace any damaged files in the local image for Windows 10 as necessary.

3. Close the command prompt.

Restart the computer and check if the same bluescreen occurs

Regards,

Kevin B.

Answer 2

hi kevin, thankyou for answering

my windows is up and running, and i already up to date according to windows updater, it just because my windows crashed so i decided to troubleshoot my windows update using the system>troubleshoot>other troubleshoot>windows upadate

and this messages is what i got.

to put in some context the bluescreen message i got was :

KMODE exception not handled (the first one i got, and it happen around 4/5 times)

after sometime it change into

IRQL not less or equal

this is my minidump file:

https://1drv.ms/u/s!AmBcvFTqGSIdgQh_Fit5dWSxrZ3_?e=Pk3YIs

Answer 3

Hi damarhapsoro-

I'm Kevin B. Windows user like you. I do apologize for the inconvenience, let me help you sort things out.

Does your Windows 11 is now up and running? If so, kindly reset your Windows components first:

https://www.tenforums.com/tutorials/24742-reset...

Once done, turn off your anti-virus program for the meantime and try to run the update again.

_____________________________________________________________

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Please let me know what will happen. Hope this will help and have a blessed day!

Thanks,

Kevin B.

Independent Advisor