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Getting BSOD while using drawing tablet

Anonymous
2021-10-03T05:46:21+00:00

I was doing some work using a drawing tablet (Huion H640P) and 30 seconds-1 minute in, I got a BSOD with stop code: RESOURCE_NOT_OWNED. I've updated Windows & the tablet driver, and I could do my work for several minutes, until I got the same BSOD again.

Here is my dmp files: https://drive.google.com/drive/folders/15eH1LUXOG2chx-kPn--ITM5pygLL982s

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2021-10-04T14:33:23+00:00

    Sorry for the late response.

    Do you have an Nvidia Graphics card? Another Huion drawing tablet user reported that it was having a conflict with Nvidia.

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  2. Anonymous
    2021-10-04T00:30:06+00:00

    Yes, I've uninstalled & reinstalled the tablet driver. As for the model, it's Huion H640P.

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  3. Anonymous
    2021-10-03T20:14:40+00:00

    The recent minidump file still points to "win32kfull.sys"

    Anyway, I think the issue is definitely caused by the drawing tablet.

    Did already tried to uninstall and reinstall the drawing tablet driver?

    Also, may I know the make and model of this drawing tablet?

    Thanks.

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  4. Anonymous
    2021-10-03T11:27:04+00:00

    I've followed the instruction and purposefully got myself another BSOD (same RESOURCE_NOT_OWNED) by connecting my drawing tablet & hovering the pen on it.

    Here is the latest minidump file: https://drive.google.com/drive/folders/1eFKUnRk4FblhWCDQfYEn7OivMkkb9hD4?usp=sharing

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  5. Anonymous
    2021-10-03T06:25:19+00:00

    Hi Muhammad,

    I'm Paul and I'm here to help you with your concern.

    The minidump file didn't name any driver. It only indicated a system kernel driver "win32kfull.sys". Since it's a system file it means something else drove it into a fault. It could be hardware, software, or driver.

    I recommend that you run Driver Verifier to find any misbehaving, corrupted, or outdated driver.

    Follow the instructions from this article.

    https://www.tenforums.com/tutorials/5470-enable...

    Reminders:

    => Disable Driver Verifier after 48 hours or after receiving a BSOD.

    => Create a Restore Point before running Driver Verifier.

    Share the minidump file once you receive a BSOD error.


    Standard Disclaimer: There are links to non-Microsoft websites.

    The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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