Verification code sent to wrong number

Question

I accidentally added new security code and got to wait for 30 days, I tried to change back my security code but the verification code was sent to my old phone number , and there was no other verification options , please help, I really need to see my recovery key as soon as possible but can't due to the security code issue.

Answer 1

I understand, well, to try to anticipate this 30-day wait, make contact through the links I showed, it's the only way, as we are not employees, we have our hands tied in these cases involving account settings.

I hope you can solve it as soon as possible.

Yours sincerely,

Claudeir

Answer 2

Hi Claudeir, thank you for the reply but i can't change to my new phone number as my security info is being updated and i got to wait for 30 days to make any changes in my account.

Answer 3

-Hi, my name is Claudeir, I'm happy to help you!

Have you tried changing your number?

https://support.microsoft.com/en-us/account-bil...

As we are not employees, we do not have access to this type of configuration, for more information about verification codes, go to:

https://support.microsoft.com/en-us/account-bil...

If necessary, you need to get in touch in this way:

https://support.microsoft.com/en-US/contactus

https://support.microsoft.com/en-us/topic/globa...

-Feel free to leave your opinion, marking as answered if the answer helped, or leaving more details so that we can continue the service, this is very important to us.

Graciously,

Claudeir