UNEXPECTED KERNEL MODE TRAP ERROR

Question

After I updated to Windows 11, my computer usually crash, auto restart many times with blue screen and stop code.

Answer 1

Dear KhaNguyễn,

I'm Dyari. Thanks for reaching out. I will be happy to assist you in this regard.

Kindly check C:\Windows\Minidump and copy available minidump files to the desktop then share them with me in order to analyze them to indicate which file is causing the BSOD.

Please, upload and share the minidump files on OneDrive:

https://support.microsoft.com/en-us/office/uplo...

https://support.microsoft.com/en-us/office/shar...

Regards,

Answer 2

Dear KhaNguyễn,

Kindly attach the available minidump files for further investigation.

Regards

Answer 3

I did exactly like you said. It works but now It turns to stop code: IRQL NOT LESS OR EQUAL

Answer 4

Dear KhaNguyễn,

Thanks for sharing the minidump files.

The minidump files indicate nvlddmkm.sys file as a cause of the BSOD which is related to the Nvidia Graphics card driver.

If you do have an Nvidia graphics card installed on your computer, try to uninstall its driver completely using this DDU free utility, then download/install the latest graphics card driver or a driver that is compatible with your computer from the manufacturer's official website:

https://www.guru3d.com/files-details/display-dr...

Please let me know if you need further assistance and keep me updated.

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Answer 5

https://1drv.ms/u/s!Ajxclv1roRp0gtAB53Ehf6qno3PE1Q?e=LJVbnX