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How to fix Code error: 0xC004F012

Anonymous
2021-11-09T07:57:29+00:00

I can’t run any softwares, can’t load up the Windows Update page, the sound system service also has problems. Only thing I know is the activation doesn’t work, but I got the code and I have been using this computer for 3 years. I don’t know what’s going on with my computer, can someone helps?

Windows for home | Windows 10 | Licensing and activation

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. DaveM121 891.6K Reputation points Independent Advisor
    2021-11-09T09:17:22+00:00

    Hi wmzhang1

    Disable any security software you are using temporarily and check if you can download the installer

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  2. DaveM121 891.6K Reputation points Independent Advisor
    2021-11-09T08:51:48+00:00

    Hi wmzhang1

    Your Windows version is very old, click the link below, then click 'Update Now' on that page to download the Update Assistant, then run that to immediately get 21h1 and bring your PC right up to date

    https://www.microsoft.com/en-us/software-downlo...

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  3. Anonymous
    2021-11-09T08:50:22+00:00

    These two just load out and I press install but the status doesn’t change at all, keep showing:waiting for install

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  4. Anonymous
    2021-11-09T08:47:50+00:00

    Hi Dave,

    1. My pc was new purchased directly from the Microsoft website. The version is Windows Home.
    2. I can’t type anything out on the search bar.
    3. I can’t type anything out on the search bar.

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  5. DaveM121 891.6K Reputation points Independent Advisor
    2021-11-09T08:29:50+00:00

    Hi wmzhang1

    I am Dave, I will help you with this.

    1

    Do you know the history of your PC or version of Windows?

    Was your PC new or used when you purchased it or was Windows reinstalled by a PC Repair Shop?

    2

    Click your Start Button, type cmd then right click Command Prompt and choose 'Run as Administrator'

    Run or paste this command and hit Enter:

    slmgr.vbs /dlv

    Please post a screenshot of the resulting dialog.

    3

    Click your Start Button, type winver and hit Enter

    Please provide a screenshot of the resulting dialog box.

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