install win10 fail

Question

hi

I try to install win10 on win 8 notebook, it fails and returned to win8.

Best Regards.

Answer 1

Hi,
 
Just checking in to see if the information provided was helpful.
 
if yes, you may mark useful reply as answer, if not, welcome to feedback.

Best regards,
Sylvia

Answer 2

Hi allen,

Try to Upgrade with installation media.

You can also refer to the link below:
https://windowsreport.com/windows-installation-failed-fix/
(Note: This is a third-party link and we do not have any guarantees on this website. And Microsoft does not make any guarantees about the content.)

Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

Best regards,
Sylvia

Answer 3

Something here may help.
https://support.microsoft.com/en-us/help/12435/windows-10-upgrade-faq

you can also review the setup log files located here.
https://learn.microsoft.com/en-us/windows-hardware/manufacture/desktop/windows-setup-log-files-and-event-logs

but the simpler option may be to check the pc manufacturer's site for info on upgrading to windows 10 (if possible)

--please don't forget to Accept as answer if the reply is helpful--

--------------------------

Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management

Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.