Can't open specific folder instead quick access open.

Question

Whenever I tried to open drive c or drive d or folder in the specific drive, it is not open and only the quick access folder is open. How can I fix this problem?

Answer 1

Hi, I'm Robinson, and I’m happy to help you today.

I know how frustrating this may be for you but I'll do my very best to help you.

Which is the error message that you receive when trying to access this folder?

Here is some troubleshooting that you can try to fix the error:

Checks the file system and file system metadata of the hard drive for logical and physical errors.

1-Right-Click on Start then click on Windows Powershell (admin)

2- Type these commands.

chkdsk c: /f /r (and press Enter)

3-This command will require a reboot to run

Check if doesn't have any corrupt files on the windows.

1-Right-Click on Start then click on Windows Powershell (admin)

2- Type these commands.

sfc /scannow (and press Enter)

Dism /Online /Cleanup-Image /ScanHealth (and press Enter)

Dism /Online /Cleanup-Image /CheckHealth (and press Enter)

3- The DISM tool will report whether the image is healthy, repairable, or non-repairable. If the image is repairable, you can use the /RestoreHealth (Dism /Online /Cleanup-Image /RestoreHealth) argument to repair the image.

Check if your user has the right to access the folder.

1-Right-click on the folder and select properties

2-Click on the Security tab and click on Advanced

3-Click on "Change permissions" then click on "Add"

4-Click on "Select a principal"

5-Type your user and click on Check names then click on Ok

6-Select the "Full control" and click on Ok