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Win 11 green screen kernel security check failure

Anonymous
2021-10-09T13:38:35+00:00

As soon as the headset is switched directly with the external amplifier, the green screen will appear. This problem will appear every time you shut down.

Please find a solution.

.dmp file: https://uppsalauniversitet-my.sharepoint.com/:f:/g/personal/jialun\_liu\_2713\_student\_uu\_se/EhXDE4iuArRKpoWtffewOZkBz6Yyhsn5QpBf4knp0TmSng?e=sQYsTc

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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DaveM121 891.6K Reputation points Independent Advisor
2021-10-09T14:38:17+00:00

Hi Jia

I am Dave, I will help you with this.

Your minidump files indicated it is a driver named TbtBusDrv.sys that is causing the crashes, that is a Thunderbolt Bus driver.

Go to the support page for your PC on the manufacturers website to download and install the Intel Thunderbolt and chipset drivers they recommend

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