Computer crashing.

Question

Hi everybody I'm having issues with my PC crashing. I've searched some forums and tried some of the fixes on there including making sure drivers are all up to date, removing realtek drivers and even re-installing windows. Got new RAM and did the windows check for that and it came out fine. Not sure what is causing this. Computer is a Lenovo Legion T5, with an Intel i7-10700, NIVIDIA GeForce GTX 1660 super, 16 Gigs of Corsair DDR4. Heres a copy of the dump file.

Loading Dump File [C:\Windows\Minidump\111222-7125-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

************* Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       srv*
Symbol search path is: srv*
Executable search path is: 
Windows 10 Kernel Version 22621 MP (16 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Edition build lab: 22621.1.amd64fre.ni_release.220506-1250
Machine Name:
Kernel base = 0xfffff802`83800000 PsLoadedModuleList = 0xfffff802`84413410
Debug session time: Sat Nov 12 06:49:00.686 2022 (UTC - 8:00)
System Uptime: 0 days 17:58:51.377
Loading Kernel Symbols
...............................................................
................................................................
................................................................
.............
Loading User Symbols
Loading unloaded module list
................
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff802`83c283c0 48894c2408      mov     qword ptr [rsp+8],rcx ss:fffff802`85a66940=0000000000000133
0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DPC_WATCHDOG_VIOLATION (133)
The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
or above.
Arguments:
Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
DISPATCH_LEVEL or above.
Arg2: 0000000000001e00, The watchdog period (in ticks).
Arg3: fffff8028451c340, cast to nt!DPC_WATCHDOG_GLOBAL_TRIAGE_BLOCK, which contains
additional information regarding the cumulative timeout
Arg4: 0000000000000000

Debugging Details:
------------------

*************************************************************************
***                                                                   ***
***                                                                   ***
***    Either you specified an unqualified symbol, or your debugger   ***
***    doesn't have full symbol information.  Unqualified symbol      ***
***    resolution is turned off by default. Please either specify a   ***
***    fully qualified symbol module!symbolname, or enable resolution ***
***    of unqualified symbols by typing ".symopt- 100". Note that     ***
***    enabling unqualified symbol resolution with network symbol     ***
***    server shares in the symbol path may cause the debugger to     ***
***    appear to hang for long periods of time when an incorrect      ***
***    symbol name is typed or the network symbol server is down.     ***
***                                                                   ***
***    For some commands to work properly, your symbol path           ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: TickPeriods                                   ***
***                                                                   ***
*************************************************************************

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 2593

    Key  : Analysis.DebugAnalysisManager
    Value: Create

    Key  : Analysis.Elapsed.mSec
    Value: 17474

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 9

    Key  : Analysis.Init.CPU.mSec
    Value: 139

    Key  : Analysis.Init.Elapsed.mSec
    Value: 4770

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 103

    Key  : Bugcheck.Code.DumpHeader
    Value: 0x133

    Key  : Bugcheck.Code.Register
    Value: 0x133

    Key  : WER.OS.Branch
    Value: ni_release

    Key  : WER.OS.Timestamp
    Value: 2022-05-06T12:50:00Z

    Key  : WER.OS.Version
    Value: 10.0.22621.1

FILE_IN_CAB:  111222-7125-01.dmp

BUGCHECK_CODE:  133

BUGCHECK_P1: 1

BUGCHECK_P2: 1e00

BUGCHECK_P3: fffff8028451c340

BUGCHECK_P4: 0

DPC_TIMEOUT_TYPE:  DPC_QUEUE_EXECUTION_TIMEOUT_EXCEEDED

TRAP_FRAME:  fffff80285a66cd0 -- (.trap 0xfffff80285a66cd0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff80283bd5900 rbx=0000000000000000 rcx=000000000000189c
rdx=000000000000189c rsi=0000000000000000 rdi=0000000000000000
rip=fffff80283bd594d rsp=fffff80285a66e68 rbp=ffffbb85488dd010
 r8=fffff80285a66ee8  r9=0000000000000001 r10=fffff80283bd5940
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
nt!HalpAcpiPmRegisterWritePort+0xd:
fffff802`83bd594d 90              nop
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  ShooterGame.exe

STACK_TEXT:  
fffff802`85a66938 fffff802`83a2413f     : 00000000`00000133 00000000`00000001 00000000`00001e00 fffff802`8451c340 : nt!KeBugCheckEx
fffff802`85a66940 fffff802`83a22f74     : 00000c54`4c76e268 fffff802`b1346954 00000000`003f36d7 00000000`00000000 : nt!KeAccumulateTicks+0x23f
fffff802`85a669a0 fffff802`83a21403     : fffff802`8445fdb8 00000000`00000000 fffff802`7ed39180 fffff802`85a66cd0 : nt!KiUpdateRunTime+0xf4
fffff802`85a66b60 fffff802`83a2088a     : fffff802`8445fdb8 fffff802`8450d8e0 fffff802`8450d8e0 00000000`00000000 : nt!KeClockInterruptNotify+0x763
fffff802`85a66c10 fffff802`83b45f9e     : 00000096`b757a604 fffff802`8450d830 fffff802`7ed39180 00000000`00000000 : nt!HalpTimerClockInterrupt+0x10a
fffff802`85a66c40 fffff802`83c2a51a     : fffff802`85a66d50 fffff802`8450d830 fffff802`8445ffc0 00000000`00000000 : nt!KiCallInterruptServiceRoutine+0x19e
fffff802`85a66c80 fffff802`83c2ad87     : ffffbb85`488f4300 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiInterruptSubDispatchNoLockNoEtw+0xfa
fffff802`85a66cd0 fffff802`83bd594d     : fffff802`83bd0c79 00400a02`00000014 00000c54`4c73b0ff ffffbb85`48960be8 : nt!KiInterruptDispatchNoLockNoEtw+0x37
fffff802`85a66e68 fffff802`83bd0c79     : 00400a02`00000014 00000c54`4c73b0ff ffffbb85`48960be8 ffffbb85`488f4300 : nt!HalpAcpiPmRegisterWritePort+0xd
fffff802`85a66e70 fffff802`861092d6     : 00000000`0000000c 00000000`00000bd8 ffffbb85`488dd070 00000000`00000010 : nt!HalpAcpiPmRegisterWrite+0x39
fffff802`85a66ea0 fffff802`860fca33     : 00000000`00000000 fffff802`83b4f200 00000000`00000000 ffffbb85`488ca000 : ACPI!ACPIWriteGpeEnableRegister+0x92
fffff802`85a66ee0 fffff802`860d460e     : 00000000`00010000 ffffd201`a2075dc0 fffff802`99fe1280 00000000`0000b201 : ACPI!ACPIGpeEnableDisableEvents+0x37
fffff802`85a66f10 fffff802`83b45f6b     : ffffd201`a2075dc0 ffffd201`a2075e70 fffff802`7ed39180 ffffd201`a2075dc0 : ACPI!ACPIInterruptServiceRoutine+0xde
fffff802`85a66f50 fffff802`83c2a29f     : fffff802`85a5f5e0 ffffd201`a2075dc0 fffff802`8445ffc0 fffff802`7ed39180 : nt!KiCallInterruptServiceRoutine+0x16b
fffff802`85a66f90 fffff802`83c2a567     : 4104585f`20a410a4 00000000`00000000 41355540`00000000 00000000`00000000 : nt!KiInterruptSubDispatch+0x11f
fffff802`85a5f560 fffff802`83bda5ea     : fffff802`83bd6969 fffff802`85a5fcb0 ffffbb85`488f4300 fffff802`85a5f790 : nt!KiInterruptDispatch+0x37
fffff802`85a5f6f8 fffff802`83bd6969     : fffff802`85a5fcb0 ffffbb85`488f4300 fffff802`85a5f790 fffff802`83acc796 : nt!HalpAcpiPmRegisterReadPort+0xa
fffff802`85a5f700 fffff802`86109231     : 00000000`00000007 fffff802`85a5f758 ffffbb85`00400a02 ffffbb85`51d46d88 : nt!HalpAcpiPmRegisterRead+0x39
fffff802`85a5f730 fffff802`860d4334     : 00000000`00000000 ffffbb85`486ff000 ffff4c59`d5429cd4 00000000`00000848 : ACPI!ACPIReadGpeStatusRegister+0x85
fffff802`85a5f770 fffff802`860d478f     : 00000000`80010000 00000000`80000000 ffffbb85`488dd010 00000000`80010000 : ACPI!ACPIInterruptDispatchEvents+0x4c
fffff802`85a5f7a0 fffff802`83ab98ba     : 00000000`00000000 fffff802`85a5fe20 ffffd201`a2075e70 fffff802`00000002 : ACPI!ACPIInterruptServiceRoutineDPC+0x11f
fffff802`85a5f7d0 fffff802`83ab90c4     : 00000000`00000022 ffffbb85`5a3d3080 fffff802`00000000 00000000`0025701d : nt!KiExecuteAllDpcs+0x54a
fffff802`85a5fd20 fffff802`83c31835     : 00000000`00000000 00000000`00000000 ffffbb85`5b8c9080 00000255`2ebbe638 : nt!KiRetireDpcList+0xfe4
fffff802`85a5ffb0 fffff802`83c317df     : fffff90b`a796f949 fffff802`83abb7a9 d4d7cd28`d4d7cd28 d4d7cd28`d4d7cd28 : nt!KxSwapStacksAndRetireDpcList+0x5
fffff90b`a796f8b0 fffff802`83abb7a9     : d4d7cd28`d4d7cd28 d4d7cd28`d4d7cd28 3f800000`3f800000 3f800000`3f800000 : nt!KiPlatformSwapStacksAndCallReturn
fffff90b`a796f8c0 fffff802`83c30fab     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDispatchInterrupt+0xd9
fffff90b`a796f9b0 fffff802`83c29c41     : 00000255`1a9fc000 ffffbb85`6169e080 00000000`00000000 00000000`00000000 : nt!KiDpcInterruptBypass+0x1b
fffff90b`a796f9e0 00007ff7`20f91dcb     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiChainedDispatch+0xb1
0000006b`c9b6f840 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff7`20f91dcb

SYMBOL_NAME:  ACPI!ACPIWriteGpeEnableRegister+92

MODULE_NAME: ACPI

IMAGE_NAME:  ACPI.sys

IMAGE_VERSION:  10.0.22621.674

STACK_COMMAND:  .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET:  92

FAILURE_BUCKET_ID:  0x133_ISR_ACPI!ACPIWriteGpeEnableRegister

OS_VERSION:  10.0.22621.1

BUILDLAB_STR:  ni_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {3b2486ab-4b24-528a-17eb-afed6a0d9341}

Followup:     MachineOwner

Answer 1

So I tried this yesterday but forgot to reply, thus far my computer hasn't crashed since. Thank you, I'll give it a try for a while and if it crashes again I'll respond!

Answer 2

Here is the zip of the latest dump file from this morning, thank you! https://1drv.ms/u/s!Aod9WvN68X3QkBVZCnjQlrMMTXVV?e=thecg8

Answer 3

Hi Kiernanhun,

I am Dave, I will help you with this.

Please upload any minidump files you have, I will check those to see if they provide any insight into a potential cause of the system crashes.

Open Windows File Explorer.

Navigate to C:\Windows\Minidump

Copy any minidump files onto your Desktop, then zip those up.

Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.

Then post the link here to the zip file, so we can take a look for you.

Answer 4

Hi, Yes I check for updates in everything (Icue, GeForce Experience, Windows update, Vantage, and Intel Driver Support as well as Microsoft store) and ran the Vantage diagnostic. Everything passed all 3 times I did the diagnostic.

Answer 5

Did you use the Lenovo Vantage update utility?

Or even use Lenovo Diagnostics?