Both CTRL Buttons are not working

Question

Hello Community,

I have an issue with both ctrl buttons on my laptop, since I installed windows 11. Both buttons work on the "On-Screen Keyboard" but aren't on my physical one. When I press them multiple times or press ctrl+alt+delete, it works and then malfunctions again.

I have Hp Omen 15.

Do you have a solution to my issue?

Sincerely,

Answer 1

Hi Noureldeen. I'm Greg, 10 years awarded Windows MVP, here to help you.

Try theses fixes for Ctrl keys not working on HP keyboard after Windows 11 upgrade:

https://answers.microsoft.com/en-us/windows/for...  https://www.thewindowsclub.com/ctrl-key-not-wor...
(Avoid ad links which intrude into editorial copy, especially DO NOT INSTALL Restoro, PC Repair Tool and Reimage ads)

https://www.partitionwizard.com/partitionmagic/...

2. In Device Manager open Keyboard device, from Driver tab try Update Driver > Automatically. Then try Update Driver > Browse > Let Me Pick to try all previously installed drivers.

Finally try Uninstall Driver, use mouse to restart PC to reinstall driver.

3. Run the Keyboard troubleshooter at Settings > System > Troubleshooters > Addiitional Troubleshooters.

Report back results for each step so I know what else to suggest.

Feel free to ask back any questions. Based on the results you post back I may have other suggestions if necessary.

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